U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(607)
Equipment return.

I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it. I thought I would get at least an email confirmation.

Question

133

2

0

Can’t connect roku tv with AT&T uverse

I recently bought a 22” Roku smart tv. I’m not able to connect it to Uverse. I was on the phone with 3 different AT&T people for 3 hours and they couldn’t help. I scoured the Roku website and found no answers. When I finally called the Best Buy HQ, I was told that Roku is “not compatible” with AT&T

Question

3.6K

14

0

Closed

Direct TV equipment to return

I've cancelled my Direct TV subscription and want to know what pieces of equipment need to be returned.

Question

135

1

0

Equipment return

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to the

Question

183

5

0

Switch wireless receiver to use gateway instead of WAP

Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway is capable of

Question

396

5

0

Accepted Solution

Official Solution

SET UP

New insignia fire tv - scanning for Cable channels yields no channels found

Question

256

5

0

Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UPS for re

Question

116

1

0

Receiver error "This set top box does not match the account settings"

Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.

Question

231

2

0

Adding channel

How do you add MLB channel to my tv package

Question

218

5

0

DVR Erasing My Recorded Programs

I live in Ohio and this has started happening to me on recordings that were on there for a while and ones I recently recorded. This is not a space issue I have not exceeded the capacity either before or especially now that most of them have been erased. Other older threads say this has been a known

Question

120

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?