U-verse TV

U-verse TV

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recording on DVR play back freeze

When I record a program on any channel and play back the recording freeze and then skips. my DVR, Modem and wire into the house to the modem have all been replaced. Still have problem

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constant freezing of picture

We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse. Today it will play for 1 minute and then freeze. We cannot watch anything!

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163

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Recorded movies don’t display

Recordings list is unavailable. I’ve rebooted the modem and Tv units.

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135

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Accepted Solution

Official Solution

Setting the tv guide

How do I assign my favorite list of channels to the main guide?

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246

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Accepted Solution

Official Solution

U-verse remote control will not go into pairing mode?

Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.

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619

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Set top box not responding

I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?

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224

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Yellow half screen and no sound.

Happens sporadically. Reboot fixes screen but often not sound. Samsung plus input works fine.

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128

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Att lied to me

I was reassured my bill would be certain amount...then when I received it at call boutique it they told me there was nothing they could do.

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177

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Unknown user and TV account on my U-verse profile

I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address

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Non existent customer service

Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov

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