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recording on DVR play back freeze
When I record a program on any channel and play back the recording freeze and then skips. my DVR, Modem and wire into the house to the modem have all been replaced. Still have problem
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U-verse TV Equipment
357
5
0
constant freezing of picture
We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse. Today it will play for 1 minute and then freeze. We cannot watch anything!
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U-verse TV Equipment
163
5
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Recorded movies don’t display
Recordings list is unavailable. I’ve rebooted the modem and Tv units.
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U-verse TV Equipment
135
1
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Accepted Solution
Official Solution
Setting the tv guide
How do I assign my favorite list of channels to the main guide?
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U-verse TV Equipment
246
1
0
Accepted Solution
Official Solution
U-verse remote control will not go into pairing mode?
Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.
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U-verse TV Equipment
619
2
0
Set top box not responding
I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?
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U-verse TV Equipment
224
3
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Yellow half screen and no sound.
Happens sporadically. Reboot fixes screen but often not sound. Samsung plus input works fine.
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U-verse TV Equipment
128
3
0
Att lied to me
I was reassured my bill would be certain amount...then when I received it at call boutique it they told me there was nothing they could do.
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U-verse TV Account
177
2
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Unknown user and TV account on my U-verse profile
I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address
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U-verse TV Account
212
1
0
Non existent customer service
Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov
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U-verse TV Equipment
192
4
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