DIRECTV App Migration

@ICHYWT thanks for the helpful info. I did see the other day that the DIRECTV STREAM is just named DIRECTV and both satellite and stream credentials are accepted in the app.

Thank you, detuch254! The help the ACE community provides, is paramount to our success.

I commented on a post earlier today about this and had my comment removed or taken down because I guess what I said wasn't believable!  Glad you posted this so now more people will know about it!  I also copied and pasted it to someone in the forum so that they knew!

Thanks

The owner of this channel has made it available to watch only on your TV. The old app streams the channels just fine. Any fixes, please?

this new app is terrible.  They've eliminated the ability to watch recorded programs from the DVR (unless they are already ON Demand).  Also, eliminated certain channels such as local Sports channels.  Can't watch live sports with new APP.  AWFUL!!

Honestly, if they don’t fix this, it’s time to cancel my service.  Directv used to be a great company with a great product.  They have ruined that with awful price hikes and now downgrading your mobile device streaming and thinking their paying customers are dumb enough to see this as an “upgrade”.  We aren’t buying it directtv, the gig is up.

Spoke to a rep.  She said they will restore the dvr access.  Still working on App (why they put it out now without it being totally online is beyond me).  

@jotate81, we're doing everything in our hands to have the app running properly.

As far as I've been able to tell with this "upgraded" app, you can no longer download DVR recordings to take with you. (Along with the other issues mentioned here which is that you cannot watch a DVR recording unless it's available on demand).

Thus, a huge step back. Not sure how any of this is an "upgrade" or helpful.
Fortunately, the older app still works and allows me to download recorded programs.  In the spirit of fairness, though, the app is smoother and the PIP on an iPad is really nice.

Now, if the downgraded or missing functionality will be introduced in a later release, this should have been rolled out when equivalent functionality was available.

I don’t see the “chat” icon anywhere

Hi @j8535, we're ready to step in.

We just sent you a DM, please take a look at your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

We'll be waiting for you.

Camila, DIRECTV Community Specialist 

Will the ability to access RSNs return? Mine all say that I need to subscribe.

On the new combined app, will the DirecTV (satellite) credentials be used to block streaming to a TV itself as designed in the old app (naturally allowing DIRECTV STREAM to work on a TV)? I would expect so since DirecTV is a residential (not mobile) service and there have always been concerns about account sharing, plus of course paying for each authorized TV, a different setup than streaming which is up to so many devices at the same time.

This is something I can see the average consumer getting caught by if not clarified.

@Juniper essentially this new app is ONLY a factor for mobile devices like phones and tablets. It does not at all affect TVs or streaming devices. TVs and streaming devices still use the traditional DIRECTV STREAM app. 

I actually checked for this yesterday. On my streaming devices, there is only an app called DIRECTV STREAM, no such other app. That being said, the major app upgrade is ONLY effective for phones, tablets, and possibly computers. 

Customers with satellite are still restricted from streaming on a television, an app to do so is still unavailable. Hope that clears things up.

Nope