Taking my post Private?
Posted for the first time yesterday, asking for guidance on how to upgrade my system. This morning, I find my post was taken Private by a DirecTV employee, offering to discuss upgrading my account.
While I would be happy to talk to an employee eventually, I had hoped to get some objective input from users before engaging with DirecTV about my account.
Is this normal practice? I realize that this forum is run by DirecTV, but I was not aware that a post could be taken Private without both parties’ agreement.