Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Are you looking to start service or do a change or upgrade on an existing service (you say "his setup", whoever that is)? Sorry a bit confused about what you're asking.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Hi @mbockmier. We're here to help. Could you tell us more about the setup? Are you trying to get DIRECTV Satellite or DIRECTV via Internet service? John, DIRECTV Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
If you're trying to get new service in Rancho La Quinta, you may be living in a property where landlords/Homeowners Associations (HOA) may not allow a satellite dish on the premises. For any future installations, you must provide a signed Landlord/HOA permission form to the technician on the installation date. Mohammad, DIRECTV Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
While HOAs can place reasonable restrictions they can't ban a dish install per OTARD. If there is a patio/balcony that is under your exclusive control then DTV can provide a sled mount.
If the HOA is providing DTV then you have to contact the company that has the service contract.
(edited)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Do you already have DirecTV and having trouble with it, or are trying to order new service?
Does the HOA provide DirecTV such as through a Multi Dwelling Unit (MDU) dealer?
What do you mean "under his setup"? Is the account, or new account to order, under someone else?
(edited)
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
shannon02
ACE - Expert
•
21.1K Messages
2 months ago
Not sure what you are asking
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
•
22.9K Messages
2 months ago
@mbockmier
Are you looking to start service or do a change or upgrade on an existing service (you say "his setup", whoever that is)? Sorry a bit confused about what you're asking.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
DIRECTVhelp
Community Support
•
255K Messages
2 months ago
Hi @mbockmier. We're here to help. Could you tell us more about the setup? Are you trying to get DIRECTV Satellite or DIRECTV via Internet service? John, DIRECTV Community Specialist
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mbockmier
2 Messages
2 months ago
I am trying to get our TVs on DIRECTV through the Rancho La Quinta HOA group set up
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DIRECTVhelp
Community Support
•
255K Messages
2 months ago
If you're trying to get new service in Rancho La Quinta, you may be living in a property where landlords/Homeowners Associations (HOA) may not allow a satellite dish on the premises. For any future installations, you must provide a signed Landlord/HOA permission form to the technician on the installation date. Mohammad, DIRECTV Community Specialist
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0
shannon02
ACE - Expert
•
21.1K Messages
2 months ago
While HOAs can place reasonable restrictions they can't ban a dish install per OTARD. If there is a patio/balcony that is under your exclusive control then DTV can provide a sled mount.
If the HOA is providing DTV then you have to contact the company that has the service contract.
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Juniper
ACE - Expert
•
22.9K Messages
2 months ago
@mbockmier
Do you already have DirecTV and having trouble with it, or are trying to order new service?
Does the HOA provide DirecTV such as through a Multi Dwelling Unit (MDU) dealer?
What do you mean "under his setup"? Is the account, or new account to order, under someone else?
(edited)
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
shannon02
ACE - Expert
•
21.1K Messages
2 months ago
Think they meant hoa.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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