Tutor
DO I HAVE TO GET MY NEW DIRECTV RECEIVER FROM DIRECTV OR MAY I BUY ONE ON EBAY AND ACTIVATE IT ON LI
DOI I HAVE TO GET MY NEW DIRECTV RECEIVER FROM DIRECTV OR MAY I BUY ONE ON EBAY AND
THEN ACTIVATE IT ONLINE MYSELF? I DON'T NEED AN INSTALLATION PERSON TO DO THIS SERVICE!!
litzdog911
ACE - Sage
•
46.4K Messages
6 years ago
You must get any DirecTV DVR/Receivers from DirecTV, or an authorized dealer, like Solid Signal. DirecTV will no longer activate any equipment from places like eBay or CraigsList. Most of that stuff is stolen, or still active on someone's account.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
shannon02
ACE - Expert
•
21.1K Messages
6 years ago
Yes, AT&T's new RC1 account system will not allow any deactivated receivers to be reactivated. Ebay is known to have stolen/ still activated on another account receivers. Unknown if receivers from third party online dealers are still having problems activating them. So DTV is the only safe bet.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
LARRYSTEEL
Tutor
6 years ago
WHY CAN'T I USE IT?
IS DIRECTV A DICTATORSHIP NOW?
0
0
LARRYSTEEL
Tutor
6 years ago
WANTED TO HAVE SOMEONE INSTALL IT FOR ME!
I USED TO INSTALL DISHES AND RECEIVERS BACK IN THE DAY
WHEN GOOD GUYS AND MONKEY WARDS SOLD THEM!
I CAN HOOK UP A COUPLE OF CABLES! I DON'T NEED SOMEONE
HOOKING IT UP FOR ME! NO WONDER DIRECTV CHARGES SO MUCH!!~
0
0
litzdog911
ACE - Sage
•
46.4K Messages
6 years ago
You can still get DirecTV DVRs and Receivers from authorized dealers, like Solid Signal. Then you can install it yourself.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
litzdog911
ACE - Sage
•
46.4K Messages
6 years ago
And please turn off ALL CAPS. MAKES IT VERY HARD TO READ YOUR POSTS.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
LARRYSTEEL
Tutor
6 years ago
0
0
LARRYSTEEL
Tutor
6 years ago
difficulty going back and forth. sorry to be an elderly person.
i still need my question answered.
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
@LARRYSTEEL
You cannot activate a receiver from eBay. That is not an authorized seller, but buying from an individual. Too many times receivers from there are stolen, the seller didn't realize the box must be returned to DirecTV, or attached to an account with an outstanding balance. Because of these kind of issues, AT&T no longer allows DirecTV receivers to be reactivated.
If you want to do the install yourself, then you must get the receiver from an authorized retailer. Solid Signal has been a good retailer over the years, but of course no company has a perfect track record. However you will not get the equipment free, and it still comes with a 24 month agreement upon activation. Since DirecTV accounts have been moving to a new billing account system, there have been some trouble activating boxes from the authorized retailers. Not an intention of the new account system, just some technical issue they ran into and is unknown if finally fixed or if they are still having trouble.
So unless the issue has been fixed regarding activating receivers from authorized retailers, then ordering through DirecTV is your only option. DirecTV will not drop ship a box unless it is a replacement (warranty or an upgrade that lucks out that is just a swap). There have been too many issues with those that claim to know what they are doing, mess something up and DirecTV has to go out anyway. This way they make sure install is done right and includes a 90 day coverage on the work done.
However, equipment has gone through some big changes over the years, including the MPEG-2 shutdown that started this year. What are the models of boxes you currently have? Want to make sure with getting another box that you don't have any surprise issues with your current ones in the near future.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
shannon02
ACE - Expert
•
21.1K Messages
6 years ago
If you want to change the dish at 72 have at it but aligning it maybe hard if your fingers don't work well.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
litzdog911
ACE - Sage
•
46.4K Messages
6 years ago
I've had dozens of experiences with Solid Signal and never had one issue. They're good people.
Regardless, as we've told you, you CANNOT buy a new or used box from eBay, CraigsList, etc. DirecTV will NOT activate it anymore.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0