Mentor
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215 Messages
Gemini mini
There is a new "mini" type box on the Directv Website called a Gemini. Seems, hardware wise, to be identical to the Directv Osprey Stream Box. Does Directv Satellite charge $7 per month as an additional receiver fee for the Gemini? What does the UI look like compared to when used with Directv Stream?


detuch254
ACE - New Member
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5.2K Messages
3 years ago
@Juniper
the Gemini box does indeed have built in apps as it is essentially the DIRECTV STREAM box but with software to make it compatible with the HS17.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@detuch254
I was referring that apps (Roku, Smart TV, etc.) do not stream to TV for DirecTV (satellite). Sorry for the confusion.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@Juniper
Got it. My fault I had misread your original statement. No problem.
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Good4u
Contributor
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190 Messages
3 years ago
@staylo27 The Gemini can be wireless or wired (requires DirecTV Ethernet Coax Adapter). It also supports 4k. With it one has access to the Google Play store and can download additional apps. There is access to the Google assistant with the voice remote. One can directly access other streaming services through the Gemini so no other streaming devices are needed. Whether these are significant advantages is up to the individual to decide. With the initial launch it is only available as an upgrade to existing Genie 2 customers but eventually will be available to those with HR54 and HR44.
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staylo27
New Member
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4 Messages
3 years ago
Thank you. You have 100 times the knowledge of the DirecTV reps. I spent an hour trying to get four Geminis, two wired and two wireless. I got an hour runaround about what I could and couldn’t get, with no firm answer. Asked for supervisor, too busy, will call back. Four hours later, no callback. It’s too bad because now that I am educated, I really want the Gemini.
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john21mart
New Member
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45 Messages
3 years ago
I had 3 delivered last week, tried one and it wouldn't connect... Really not impressed with their "dedicated Gemini tech support"... Tech couldn't figure it out.. Now a live person coming out tomorrow.. Let's see what happens!
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staylo27
New Member
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4 Messages
3 years ago
They have really cratered since AT&T took over.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
@john21mart They have shipped the wrong streaming firmware Gemini version instead of the DTV version.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
A known issue is some Gemini boxes are shipped with the DIRECTV STREAM firmware instead of what DirecTV (satellite) needs. So far, there hasn't been an option for the user to initiate an update/switchover to the correct side.
I'm still hoping for a newer full HDDVR that works with the Genie setups, instead of a Client-only based system. Haven't heard anything from the new co-owner regarding their intended direction (equipment or otherwise), so keeping an ear out for more info.
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john21mart
New Member
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45 Messages
3 years ago
Okay, a technician came out from DirecTV. Did not have a clue about Gemini and kept telling me that the MAC address on the Gemini did not match the MAC address shown on the screen. After 2 hours with him, 2 hours on the phone with a dedicated service technician this past Saturday, I give up. The funny thing is they are nagging me for my old equipment and I'm still using it, LOL... I don't know whether to return it or wait until they improve this tech support in the next 30 days. Any thoughts would be appreciated
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staylo27
New Member
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4 Messages
3 years ago
I would suggest that you do something before the 7 days, you could run into the problem of a renewed contract for the same old service if they take it back in a couple of weeks because of incompetence.
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john21mart
New Member
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45 Messages
3 years ago
A "supervisor" called and said she could get this working, so I am trying again tomorrow morning! She also said that with the Gemini receivers you don't need the coax cables because of being connected with the Genie 2??? Remains to be seen...I'll keep you all posted!
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@john21mart
The Gemini can be configured for wired setup or wireless setup. So, that agent is correct.
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john21mart
New Member
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45 Messages
3 years ago
So, if you don't connect via Coax and your internet goes out, do you still have a "satellite" signal???
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Good4u
Contributor
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190 Messages
3 years ago
Yes because it would still be connected to your DirecTV server wirelessly. You then have 30 days to reconnect to the internet or you will lose service.
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