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Tuesday, October 8th, 2019 9:01 PM

Need contact # to have wire buried and satellite permanently installed

Need contact # to have wire buried and satellite permanently installed

Lines have been laying on my yard for 2 months!

current # not working,no one answers

800-288-2020

ACE - Expert

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22.9K Messages

5 years ago


@adriese wrote:

Need contact # to have wire buried and satellite permanently installed

Lines have been laying on my yard for 2 months!

current # not working,no one answers

800-288-2020


Though that is a current customer service number, it is the one from the AT&T side. DirecTV still has their original customer service number 1-800-531-5000. Also suggested to call the original number for the side you need, to reduce the amount of transfers.

Mentor

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30 Messages

5 years ago

To make sure the technician can complete your appointment correctly, make sure you contact your state's 811, or underground utilities locate services. The techs are usually mandated by the state to have any and all possible underground utility marked with flags and paint before any digging or pole installation can happen and cam take 2-3 business days to complete. Once marked a Technician can place your dish on a permanent pole and bury the cable. 


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