Thank you for reaching out to us here, we'd love to help you with your TV service concern! Are you getting any error message or code? Did you reset your receiver?
We suggest that you check all cable connections to make sure its positioned firmly and then reset your receiver by unplugging it from power for 15-20 seconds.
DIRECTVhelp
Community Support
•
254.9K Messages
6 years ago
Hi @Chewy12!
Thank you for reaching out to us here, we'd love to help you with your TV service concern! Are you getting any error message or code? Did you reset your receiver?
We suggest that you check all cable connections to make sure its positioned firmly and then reset your receiver by unplugging it from power for 15-20 seconds.
You can also view this great article to get tips on How to Refresh your DIRECTV Equipment.
Let us know if this helps!
Yetty, AT&T Community Specialist
0
0