New Member
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Receiver returns
How long does it take for your debit card to be reimbursed when you return a receiver? Mine doesn't match my tv and I'm returning it but not cancelling service
New Member
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1 Message
How long does it take for your debit card to be reimbursed when you return a receiver? Mine doesn't match my tv and I'm returning it but not cancelling service
TexasBrit
ACE - Expert
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14.1K Messages
2 years ago
What do you mean by "not matching your TV"??
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
@jfpowell1023
What do you mean it doesn't match your TV? All boxes work for any TV, so your statement is confusing.
If you refused delivery of the box (so not opening it), then any cost of the box is reversed within 48 hrs of being logged back in. If box was already activated there is no reimbursement.
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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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nabukl
ACE - Professor
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2.3K Messages
2 years ago
Was it activated?
______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
I really want to know what is meant by "doesn't match TV". Is aesthetics so a style issue?
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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
I believe the OP somehow has a TV with a white border and since DIRECTV boxes are black (with the exception of D11, HR20 (not special black one), H20, etc), they don’t like the aesthetic side of things. Seems like a small thing to complain about though.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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viettrau
1 Message
2 years ago
Can you be more specific?
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
@viettrau
Who be more specific on what?
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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