Tutor
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14 Messages
Turn off error 771
I get the error code 771 to turn off. I have two satellite dishes and I get the 771 error code everytime it snows or rains heavily. I can't do anything until the weather clears but the 771 error covers the lower half of the screen and the system goes into screen saver mode even though I am watching a channel that is coming in clearly. Is there a way to suppress the error from covering my screen?
goldw1800
ACE - Professor
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2K Messages
5 years ago
I suggest you check all Outside Rg-6 Connections for weather Damage --That will most likely resolve your 771 error --All exposed rg6 connections (771) means can not "talk" to the dish.
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litzdog911
ACE - Sage
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46.4K Messages
5 years ago
What are your DVR/Receiver model numbers?
When did the problem start?
Why do you have two satellite dishes?
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shannon02
ACE - Expert
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21.1K Messages
5 years ago
Nope, 771 is most likely a dish alignment problem, there are videos on youtube if you want to try it yourself otherwise you have to call and wait on the phone until a CSR can setup a tech visit.
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