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21 day return policy

I am wondering we cancelled our direct tv service and our service is good until january 9th, why would we be expected to return the equiptment before then?? My wife called on december 9th to cancel and they told her she has 21 days from that call to retturn the boxes, if we paid till january 9th why

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Moving a coax for my HD DVR hr 21 700

Hello, I have a hr 21 700 and that is the only active box that I have. I want to move the set up and upon install they went thru the floor.   Now I want to move the cable and I have a new line that was ran for my cable modem.  I am no longer using that line (moved to fiber internet)

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137

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21 days

I returned my modem on 4/9/18 and for some reason this I am being told they don't have it in the system. How can I fix, last time I called, supposedly it wasn't processed and they were going to notate it on my account. Well that was 2 weeks ago and its still saying the same thing,it says its deliver

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220

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Directv App Not working on Samsung 10e and 21 phones

For some reason sandblaster marked the question as a duplicate and it's closed the message. If you are going to do that at least can you give me the answer. For the last few weeks on my Samsung 10e and 21 phones I get error 300002 where the user id is not synced. Can anyone get my past this err

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17

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New U-verse down 21 consecutive days, 7 Tier 1 techs say buried cable outage, zero responses Tier 2

New U-verse acct# [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] 100% hard down 21 consecutive days since March 23, 2018. Seven consecutive Tier1 techs separately

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124

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AM 21 off air tuner

Set up the off air tuner. Received message it might take up to two weeks to find a station. Why?

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115

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Yes I have a 21 v

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Can’t find signal with new replacement dish

My dish was hit by a tree and we lost our signal. It appeared to bend the arm and move the dish down. After repositioning the dish and straightening the arm did not solve the problem, I installed a new dish.  Slim line 3 swm LNB.  Pointed dish at satellite recommended for this dish to coo

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Now the issue is expanding - 1009 (local ABC, WFTV) is also cropped - top & bottom.   Best to move on from Uverse - since issue is not being addressed.

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ATT vs. Fox 35 (1003) - saga continues

See previous post re: "Fox 35 (channel 1003) Cropped picture" We had a full picture (corrected after 3-week effort) for a short week (6-days). Tonight - somewhere mid-eveing - picture reverted back to cropped view (top & bottom cut off).   We rec'd a direct call from station in repon

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It was 21 when I did it, last Friday....

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Workarounds for Directv Disney Dispute

Regarding the upcoming Monday Night Football on September 7, I probably need to assume that the dispute will not be settled in time, and that ESPN/ABC will not be available. To cover, I’m going to purchase a digital antenna on Amazon for $25. I guess I can return it if they settle in time (sigh!).

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99 ca reading 95 on both 21 and 23

 commented 

4 years ago

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Espn, espn 2, and golf Channel freezing for a split second

I have been having issues ever since getting genie 2. Espn, espn 2, and golf Channel will freeze for a split second randomly but only during live broadcasts. Changing the Channel and changing it back will correct the problem at times. I have reset everything multiple times and also forced downloads

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I lost KXRM 21 and KXTV 57 so far?

 commented 

6 years ago

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What is tvpromise.com and why are they removing programming?

What is tvpromise.com and why are they removing programming on nbc?

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You have 21 days after cancelling service to return equipment.  If you have not returned any leased AT&T equipment in 21 days via UPS you will be charged the value of the equipment.  Depending on how much equipment you have (TV service?  Internet onl

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Returning equipment after service cancellation

My ATT service ended on November 27th and I still haven't been contacted by ATT about returning the cable/modem units that I was using. How do I find out where and how to send them back? Thank you

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I sent you my info on July 21 and still waiting for replay.

 commented 

9 years ago

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Billing?

I was, paying $307.32 for my internet TV and wireless service. On June 2nd I call to canceled my internet and TV service since I funded better price from Comcast and Dish Network. After a few phone transfers to different departments I was offer a discount for next 12 and even received email confirma

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I just created a new Gmail account and looked....says 21 for me

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Workarounds for Directv Disney Dispute

Regarding the upcoming Monday Night Football on September 7, I probably need to assume that the dispute will not be settled in time, and that ESPN/ABC will not be available. To cover, I’m going to purchase a digital antenna on Amazon for $25. I guess I can return it if they settle in time (sigh!).

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If they actually ordered a recovery kit it takes up to 21 days to receive.

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Canceled service need return box to send receiver back

I have requested a return kit twice now to return our receiver. I would like to return it so we do not get charged for anything extra.

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I'm only 21 and my credit is going down hill thanks to their screw up

 commented 

8 years ago

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How to get screwed over by AT&T

How does it work? Simple.. let me tell you a little story. At first, started up by getting AT&T internet. Got the 50 Mbps service. Loved it, happy customer, reliable connection with consistent speeds l. Here's where it took a turn.. ended up getting U-verse tv. Got U-verse due to the fact that I did

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You need to call CS 800-288-2020 to cancel.  You have 21 days to return the equipment.

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Bill increased over $100. Canceling U-Verse

My recent bill increased over $100.  My household never uses any of the 4 u-verse receivers we have and I can not seem to find a way to cancel the u-verse directly on my app.   I have no issue returning the u-verse receivers. We watch Netflix or Hulu.  In over 2 years, we have not watched a u-verse

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They appear to have changed their home page now. Last week it was 21 days.

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Workarounds for Directv Disney Dispute

Regarding the upcoming Monday Night Football on September 7, I probably need to assume that the dispute will not be settled in time, and that ESPN/ABC will not be available. To cover, I’m going to purchase a digital antenna on Amazon for $25. I guess I can return it if they settle in time (sigh!).

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