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An unexpected error occurred?

After several days of the U-verse app being unable to connect, it works ONE day. Now it won’t display favorites, so I try to log out and back in, and all I get is "An unexpected error occurred".  I'm seriously starting to think about xFinity. I’m fed up with the declining reliability of U-verse!

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1.3K

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Uverse app unexpected error

Uverse app made me sign in again but each time I sign in correctly it says there is an unexpected error and to please try again.  I tried turning the iPhone off and tried deleting the app and reinstalling.  Any other ideas?

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1.5K

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This episode was canceled because of an unexpected error 3

Why would I get this...This episode was canceled because of an unexpected error 3. When I have big brother set to record. I barely watch my satellite and pay over 100 per month for this!

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120

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canceled due to an unexpected error (3)

Have a HR54/200 couple of my shows from, over the air, channels do not record and I get this message. 'canceled due to an unexpected error (3)' They are scheduled to record but when time comes it dose not just get the above reason.

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339

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ATT U-verse app, unexpected error occurred

The AT&T U-verse app logged me out. When I tried to log in again I get an error message “An unexpected error occurred. Please try again”Been getting this message for two days now.Tried changing password, deleted and reinstalled app. This is happening on my IPad and IPhone.Can anyone offer a fix to t

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282

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U-verse iOS app - Login Error: An unexpected error occurred. Please try again. OK

While attempting to use iOS U-verse App on my iPhone or iPad I get an error message. An unexpected error occurred. Please try again. OK I'm at a friend's house who has AT&T service and Direct TV. Thanks

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Another possibility is that you're supposed to be getting HBO by virtue of a Wireless plan.  is that it?

 commented 

7 years ago

 to the conversation: 

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But i am subscribed to hbo

I have the u200 all included plan, which includes hbo. But, when I turn to hbo it says I am not subscribed to the channel... it worked for a couple days

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Closed

New Local channels now available.....but with a mystery

Watertown, New York, locals are now on DirecTv, they seem to have most of the locals, except for two PBS SD subcarrier feeds.  However, since this area has no NBC affiliate, they are bringing in a signal from WHEC Rochester (NY).  This would be fine except that WSTM (Syracuse) is closer by far; and

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958

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patience is a virtue but being inpatient is part of being a man.....

 commented 

14 years ago

 to the conversation: 

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Slow Downloads VOD

I am a new subscriber to Directv. Coming from cable I am accustomed to VOD being immediate availble for viewing. I know that the directv downloads VOD to the DVR for watching, but the download speed (or lack thereof) is troublesome. I have a cable modem and currently runs speeds in excess of 20MB if

Question

"this episode was cancelled because of an unexpected error (3)"

We have a DirecTV setup consisting of 4 DVRs.  The most heavily used DVR is the HR44-500.  Over the last few weeks I've been randomly running into a problem:  a recording task I had set disappears from the ToDo list before the recording time without any indication.  The History List shows:  "this ep

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901

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Trying on demand with fire TV has an unexpected error for all channels

I have an Amazon fire TV and I can no longer view any on demand shows. I always get "an unexpected error occurred. please try again later" .I have the 400 package and have properly logged in .  This even happens for normal channels. I have uninstalled and reinstalled the app and it still happens. I

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178

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Unexpected poor service

I have been waiting on my installation appointment to be completed for six weeks. I have talked to more thirty customer service representatives and to the escalation department more ten or fifteen times. And I am still waiting for complete service. I receive a bill for $165.56 and still I have never

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394

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Accepted Solution

Official Solution

Can't use AT&T login on any apps (ESPN, Fox Sports Go, etc.)

For several years we have been unable to use our AT&T login on various apps and websites, and while the Uverse workaround is sometimes helpful, that still leaves a huge hole where we aren't able to get programming we are paying for by virtue of subscription.  I've seen various posts over the years,

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5.9K

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Accepted Solution

Error 39 ???

didn't record the Today shows or Good Morning America this morning and in recording history it says these episodes were cancelled because of an unexpected error. (39) What does that mean and why didn't it record.

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677

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unexpected charges on my bill

I received an upgrade to my service in February. I expected the 19.95 s/h charge. I was assured there would be no other charges to my account and no ongoing monthly charges. However, I was charged a total of $45.28 above the normal fees including the s/h. AND I see that a $8.99 monthly charge will b

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45

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Accepted Solution

Official Solution

Hard reboot of DVR or disaster recovery?

My wife has been going nuts since the Y& R soap hasn't been recording on our Moto VIP2250 DVR. What's strange is any program I record on it says it's recording but it really isn't since the red recording light on the front of the boxes isn't on. Luckily I've been streaming in the Y&R in the evenings

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I can change the channel but I am not sure if it is through a normal common or through my harmony hub. But it's flakey, and often does unexpected things like instead of cheap the channel but playing that channel on YouTube.

 commented 

4 years ago

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Can DIRECTV STREAM be controlled from Google Home Devices?

My new DIRECTV STREAM system is based on an “Android TV” device, and using the remote I know it has voice commands such as “play CNN” and it will change the channel. But what I’d like to know is if it’s possible to use my other google home devices like the Google

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I wouldn't worry, but I would call cs to discuss what is going on with my bill.  Just to make sure you don't get undersireable and or unexpected results.

 commented 

13 years ago

 to the conversation: 

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19.95 or $35 p/m

Hi, I am a new customer and just ordered Home internet DSL pro w/o phone line. When I ordered, the confirmation page showed me $19.95 per month charges for 1 year + DSL modem charge = $75. Now When I get order confirmation email from ATT, I see Total Monthly Charges $35and One time Charges $75 What

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Accepted Solution

Official Solution

Unexpected error (3) & black screens

Since the most recent update (0x13af) on Tuesday, June 16 at 2:42AM, I've been getting a few "unexpected error (3)" messages where my recordings are not there. Sometimes when I turn on the TV, all of the channels are black. I have an HS17/100 Whole home setup (Genie2). Any advice will be appreciated

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235

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What do you mean by "recognize the app"?  Did they pass on the street and give the cold shoulder?  Any messages or unexpected responses you could share?

 commented 

5 years ago

 to the conversation: 

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U Verse App for Fire stick

I have tried to load the UVerse App on my Firestick but it doesn't seem to recognize the App.  What am I doing wrong?

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