One of your service van is parked illegally in our neighborhood.  Been here for the past two week, Van #[edited for privacy – please do not post personal information]   Get this van out of here if it's not doing AT&T service work.  It's a danger to the neightborhood and a safety issue for the child

I know this is an old complaint, but by virtue of it being old you'd think they'd try to fix it. Before NHL Center Ice started, contacted chat to try and stop it. Long story short, despite promises, no luck. They billed me anyway. Called. Really dreaded it because of the lack of USA help, whic

How do I put a pass code or lock on movie and channel purchases so that my children can not rent/buy movies?

I Have the same problem with half of one show in the beginning of another half of another show recording but it’s only this particular show God friended me that does this all the rest of my shows play on time and they play like they’re supposed to but not this one I get half of 60 minutes and half o

And It's only been a freaking year.  Good god am I most highly irritated.

How do you change the current package you have to a lesser package??  

Have you noticed that when att makes a mistake, horrific mistakes, it never admits it's responsibility for its actions, let alone fix the mistake in a timely mannet, or apologize, Or try to make it up to the customer? No, the customer has to crawl  swim , then your supposed to be eternally grateful

People want to select channels a la carte. We don't want to subsidize cable channels that provide unneeded services. For example, I would be happy to eliminate ALL sports channels from my selection as well as ALL FOX channels. The tide has already started shifting to people just watching what they w

WHERE IS PAC 12 NETWORK? I PAY FOR IT, YET I NO LONGER HAVE ACCESS. IF I WONT REGAIN ACCESS, I SHOULD HAVE A LESSER BILL. NOT HAPPY, U-VERSE.   [Inappropriate content removed]

Is there a way to prevent my children from recording shows on the DVR?  I

I just upgraded to a Genie with mini 4K's. Unfortunately, with the exception of the 4K channels, the picture is degraded on my LG OLED compared to my old Genie receiver.  I cannot understand why the newer technology capable of handling 4K cannot produce the picture of an older technology. &nbs

I called customer service twice regarding my Account. I am disappointed with the Lack of parental controls set on our family account!! My child was able to order multiple children's movies without permission due to lack of parental controls. This was not an issue with previous cable companies that

I just heard about an 16-year employee of AT&T that was fired for speaking his mind texting on his personal phone with a relative. That relative mentioned it to AT&T and then tried to take it back.  That person was not communicated with, and the employee was fired!     W

I completed my 2 year Directv contract. I then downgraded to a lesser programming. Am I now under a new contract period?