On Thursday June 18 2020 at approx 9:35 am I made a payment of $167 over the phone with one of your Customer Service Reps so my directv service would  be turned on immediately.  Later I discovered the payment never made to the right department because the Rep sent my money to the wrong department. F

I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.

Last night I was watching my recording of Fringe from Friday night. Around the halfway part of the program, the recording just stopped and went back to the beginning where it continued to play. I tried fast forwarding to see if I could get past the trouble spot, but it just kept running on a loop li

I I notice there are two ethernet jacks on the back of my hd dvr. I was curious if I could just have the ethernet go directly from my router to my reciever.  Also could I connect my HD reciever to the 2nd ethernet port on the hd dvr so that I can share content?

I dont like paying $10 per month for a receiver. Can I buy a receiver from AT&T?If not, Can I buy a TV receiver at a best buy or other electronic store? Will AT&T allow me to use it?

If I pause while watching Live TV it starts it back at the very beginning.

I watched a movie on the DVD player.  Now I can't switch back to TV.  Yes, I've pushed that button and also the AT&T button on the regular remote.  I've moved from "component" to the H...2 and 3 selections and have hit source.  Still I get a "no signal" message.  What to do?  Can't rouse a human on

Hi I was just wondering if there is a way to take the HR-24 back to factory state including the Software.As if right out of the box. Thank you

I have 5 tv’s, only one changed the Home Screen view. Is there any setting to go back to the older view?

I have 3 DTV Stream Devices. The issue I am having is when playing back a recorded program, the devices will switch to another streaming app like HBO MAX or Netflix, sit there for a few seconds, then reboot. This is happening to all 3 of my devices, and also on 2 replacement devices. The remotes are

We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.

I often have to unplug and plug back in the HDMI cable for the service to work.  Why?:smileyconfused:

I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.

I’ve been with AT&T for years and years, despite some hiccups in service here and there - the reason was always that the customer service was twice as good as Comcast. As of today, I’m not sure I can say that.  I had an AT&T technician set up my AT&T wireless and TV service. They made me set up an a

I am having a bit of a problem replacing my old DVD with the play station 3 blue ray.  Where does the blue ray connect with the DVR? Is it through the 3-wire (red, yellow, white) from the blue ray to the back of the DVR? The instructions say to connect directly to the back of the TV.   Any suggestio

How to use Guide on the Genie remote to go back up to 12 hours

Hi. I recently had my land line phone moved to Uverse voice and in the process also had moved from U-family to U200 while speaking with the AT&T representative who handled the transfer. I must admit that misunderstood the offer of the U200 upgrade and I now wish I was back with U-Family which I was

Recent update to make the double arrow go back to beginning of program messed up my remote. Instead of applying the update tk the double arrow back button it applied it to the 10 sec curved almost round button right above. Don't like it at all. 

Can anyone tell me what the USB port on the back of the Directv H20 receiver is used for?