Have a X 1 error code after the gear icon disappears.  Tried disaster recovery with no results.  Would like to receive a new DVR/Reciever asap

If i run disaster recovery on my wireless dvr but I recorded shows on my other non-wireless dvr, will all recordings still be deleted?

I have tried to reboot numerous times and the DVR portion of the box was still not working.  I did the disaster relief and now the receiver is no longer working.

Received the "red x" of death. Disaster recovery and other attempts to reboot have been unsuccessful. Seems as though I need a new box. How do I accomplish this?

Have been getting the Red X - Tried the Disaster Recovery - see the three dots, the 2 gears, blue screen, and then nothing but a blinking power button. Any help would be great - thanks!

dvr set top box flashing green and does not respond to disaster recovery

My wife has been going nuts since the Y& R soap hasn't been recording on our Moto VIP2250 DVR. What's strange is any program I record on it says it's recording but it really isn't since the red recording light on the front of the boxes isn't on. Luckily I've been streaming in the Y&R in the evenings

house fire destroyed uverse equipment - you said you'd waive equipment fees but now have turned me over to collections - what gives??

How do I file a complaint about Directv installer not showing up?

USA ResidentWhy/how can my payments towards UVerse account be redirected to an old wireless bill that has been turned over for collection and is no longer visible on my account when I sign in to MYATT?   I called the customer support number, and tried to explain that I make online payments all the t

I need assistance getting my DirecTV installation completed correctly. My residence required installation of a pole in the yard, which the technician could not do on that day. He indicated he would need to have utility lines located, and come back to complete the install. He left the dish sittin

I have been a loyal DIRECTV customer for over 17 years. I wouldn't have thought of receiving my television entertainment elsewhere until last night. I have regularly received over these 17 years, deals and loyalty discounts which have made my DIRECTV bill affordable entertainment. I received my bill

For the past 2 days my att uverse receiver, the big silver kind not the wireless smaller black box, has been doing some strange things. i was watching tv one night and i fell asleep and when i woke up the tv displayed a red X. So i turned it off or unplugged it cant remember which, then when it came

We have a 1 in 50 chance of turning on the television and actually watching a show without having to reboot the Gemini and/or the DirectTV box once, twice, 10 times. We usually just give up and go to the bedroom to watch using the old Genie remote. sign us “Beyond disgusted” 🤢 

After a car ran through my home and almost killed my small child and I, ATT still feels justified sending me a bill for $150 for a receiver that was damaged. In November, I spoke with a Manager, David, who was able to waive service fees because my situation was considered a "disaster" but somehow th

The recent update to Satellite Directv Service that changed the user access and menu functionality is terrible.  The effort, it appears, seems to be trying to make Directv user menu access look and function like an online streaming service.   The effort has failed.  Not only is

Since we started with ATT it has been a complete issue. There was an issue with the address so I did as instructed and they cancelled my first order and I had to complete another. ATT installation guy comes to install on the order that was cancelled, so he called his superior and he said they would

I'm at my wit's end with AT&T since they acquired DirecTV.  I'll explain.  I used to have an AT&T wireless account, a DirecTV account at my home in California and a DirecTV account at my home in Montana.  All was well.  I had separate logins for the two DirecTV accounts and I could use those logins

Have tried all 3 recovery methods to no avail.  

Last Sat night, the dvr tuned off and then a Gear displayed on the screen. Then a progess bar appeared below the gear. The bar loaded below the Gear after about 10 mins, then the screen went black and the Gear appeard again and the power button started flashing intermittently. I immediately tried a