Could my old receiver be the cause of the white cloud on my tv screen?..online research list this a possible cause

Why do I have a blank white screen when trying to access the guide and many other links on uverse.com? New computer  with Windows 10 and I dont get the usual sign in link on top right of page.

I was helped by Brian from the Tulsa Team, and he was amazing. He’s a real problem solver and very patient. He makes the customer feel as if he isn’t trying to rush them off the phone. He was very assertive to the problem and finding the solution. This is the type of employee that is management mate

When I put on the music channels after 5 minutes the TV screen turns white and during the time I am listening to music with the white screen I can not receive caller ID on the screen

A white bar at the bottom of my tv screen showed up yesterday.  Any ideas?

Fixed.... Yes.... My terrible u-verse TV, and the contract crashing...I found a great fix... While the neighbors cats fight and.scream, i watch the TV and pretend it's one of these coal mine collapse stories, with the pitch black flickering TV, and distant screeching providing a realistic experience

Three white dots and “please wait” on TV. I’ve tried rebooting, disaster recovery with the ok/down buttons, everything it seems. Can’t get in touch with customer support due to covid. Any ideas??

I have a new tv and a new direct TV installation. It was been working for two weeks without an issue. Suddenly when we turned on the TV tonight we have nothing but black and white on all channels. I tried a new HDMI cable and tried powering down the box and also tried the reset button on the box. I

One TV in the house displays picture/people white in color with weird distortion. Happened twice today.  It just started today and on one TV out of 4 in the house.  It's not the TV as the apps work fine.  W reset the box, reset the modem, reset the TV.   I changed the USB c

I have had on ongoing problem with my UVERSE TV service since 2009.  I lose the TV picture for 2-3 seconds when the screen is 75% or more mostly white.  Most of the time it is during commercials with mostly white background but it will also happen when there is an explosion and even when the TV came

Last 2 Nuggets games have been broadcast on Altitude 2 on Direct TV. I set up to record and all indications were that it was recording.  I double checked and was able to see the recorded beginnings of both games.  Next day I  had  only a white screen through the entire recording

Watching movie on Starz on UVerse. Suddenly white screen with sound still running. All other channels work fine—-they have picture and sound. Tried turning tv and UVerse receiver off as someone suggested. Did nothing. Help

What package includes 662 Bally Sports Great Lakes channel? And what is the procedure for adding that to our new account?

First of all, I know that none of this is AT&T's fault. The fault lies with the Tribune Company, the owner of local Chicago WGN and WGN America.   According to Wikipedia: As a side effect of Tribune's conversion of WGN America into a general entertainment cable channel, the network phased out its ca

I need direct TV remote control to work with my 70" JVC Tv Model#LT70MAW695

My screen keeps rolling. Sometimes there are white flashes during the rolling & there are rare times I notice pixelation. I have tried all methods of resetting my receiver but nothing has helped. suggestions?

Hi.  I recently had Uverse set up (yesterday).  When the technician left it was working fine.  He used our home's CAT5 ethernet connection to link UVerse TV to our UVerse modem. Last night, I put our UVerse modem into bridge mode and today Uverse TV is not working.  I reset the modem to the original

In my careers, I have been in several jobs which either provided customer service or dealt with another company's customer service, so I think I can tell great customer service when I encounter it.  And I would rank Lori from U-Verse in San Diego as one of the very best customer service representati

Starting tonight with the Indians Cubs game, this feed has an HD aspect ratio issue. It is easy to see this problem (call it "thin people" issue). The issue is persistent, but interesting that SOME commercials have the correct aspect ratio. This is the very FIRST TIME all season with this issue ...

I just wanted to take a minute to thank Lisa in the Arlington Heights Office for providing wonderful customer service!!! She was a big help and I will remain an ATT customer just because of her. Thank you Lisa!!