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I hope heaven will be the place for you after you have a long and hopefully good life Juniper. Without the good Lord, the earth and the air you breath would not exist. Everything belongs to J E S U S. You Juniper were fearfully and wonderfully made b

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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billed for plan changes that I never made?

I signed up for AT&T U-verse on 1/07/12. I get my first bill and it says that there have been plan changes that I accepted on 1/14/12 that I never knew a thing about. The changes are supposedly price increases to the plan that I have, but the changes were made by AT&T. How can you charge me for chan

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how many replies do you need for heaven sake.

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REWARDS CARD NOT RECEIVED

I still have yet to receive my 2 gift cards promised by ATT. It has been 2 months. I called customer service and have been on hold for 40 mins!!!!!!!! Getting really annoyed

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Why doesn’t ATT have continuity in repair service, 6 months, 4 techs, no repairs made?

I have U-verse 450, pay 291.00 monthly for bundled services and have had 4 of 6 TVs non functioning since Oct 1.  In Sept. An ATT tech installed a 6th TV in our home, made the connection in our attic and after that 4 TV’s began freezing, re-setting automatically appx. every 5 minutes.  A new Tech En

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Made Payment

I made a payment today of 150.00 and will pay the remaining balance on Nov, 15th. Do not withdraw 299,00 from my account.  You have already drafted the 150.00.   Thank you.  Any questions call me [EDITED per Community Guidelines - removed personal information]  Account O

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Interesting, it's not hidden in my channel lineup and I can see the preview window, however, it's not showing up in my guide and I cannot tune to it.  Highway to Heaven is playing at 5am in DFW.

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FETV 578

  noticed this logo while channel surfing on channel 578 part time programming .....reminds me of metv     http://www.cozitv.com/

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DTV is trying to buy DISH?!?!?! Heaven help us! If that happens we may do away with satellite all together!

 commented 

4 months ago

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Closed captioning not working properly

We have contacted Directv a number of times about our closed captioning not working. They have tried everything under the sun to fix it but do not know what's wrong. It works on our other TVs with the small Directv boxes but not on our main TV with the main Directv DVR. We get either intermittent wo

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Who told you to mail it back?  You should have taken it to a UPS store.  Heaven knows where it's at!

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SmartLabel not showing my return status for modem

I mailed the modem on 10-24-15 via USPS with SmartLabel from ATT and still no idea where the package is. I've tried calling the post office and they ca't tell me anything, I've also talked with ATT numerous times with live chat, email and calling in and still I get nowhere, even though I was told an

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Thanks _xyzzy_. I will try that. Heaven knows I've tried everything else.  

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DVR has erased all recorded content twice in last two weeks; I need a replacement shipped to me

My DVR has twice in the last two weeks erased all recorded programs. After the first time, I followed online advice and did a full reset. That seemed to work for about a week, but then again last night all recorded content was erased. Needless to say this is frustrating. Especially since much of wha

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payment made through western union

i made a payment on december 6th at walmart through western union why hasn;t showen up on my account yet i have the tracking number and it shows directv hasn't  got it yet and posted it to my account

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Accepted Solution

Official Solution

How It's Made reruns marked as new!

This has happened twice in the last couple of weeks. We have How It's Made set to record new episodes, and there have been a couple of marathons in the last 2 weeks where all episodes are marked as new, and I end up with 10-12 episodes or more before I notice and start deleting them. This time I act

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Reward

I never received my $100 prepaid Visa gift card that I was promised when I signed up for service. It has been almost a month and still no giftcard. What's the deal? Why heaven I received it? Is it a scam?

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the owner of this content has not made it available to stream in this area

When I try to watch Judge Judy episodes that I have recorded with my DVR i get the message the owner of this content has not made it available to stream in this area?

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Ok I read a lot of comments and decided to reboot my main box. It had been so long since I needed to I totally forgot about doing it. I am embarrassed. Not only did all my recordings show up, hubbys recording menu on the mini showed back up! It had b

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Where is my list of recorded shows?

Before I could just push list and they would all be right there organized so I could choose what I wanted to watch. Now I press List and I get a screen saying All Recordings here but they're not. Only a picture of remote telling me how to record. Went to menu to try to find recorded shows. One show

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payment made but service hasn’t been restored

I made a past due payment via the U-verse app at 3:30amEST and 6 hours later my service STILL hasn’t been restored. HELP!!

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made a payment, cable not restored

I made a past due payment about 40 mins ago. The Internet was restored immediately but the cable has not. I already unplugged everything to restart the modem but the message on the TV is still asking for payment. My bank account shows the payment was proceesed.

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Will not honor mistake agent made

I had uverse service and was attempting to see what specials uverse had. I spoke to the agent and decided to switch to direct tv. The order was placed to  switch to direct tv. I decided to switch back to uverse and called to cancel my direct tv order. I saw a special that was given for 114.99 and ad

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I made payment but service hasn’t been restored

I made a past due payment via the U-verse app at 3:30amEst but my service still hasn’t been restored 6 hours later, HELP.

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Sorry, Parker, but in today's business world, the CUSTOMER is EXPECTED to provide all of the answers!!  Customer "service," as we once knew it, is a long-gone entity!  A dead issue!  The "service" agencies expect the poor, dumb customers to DISCUSS t

 commented 

6 years ago

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Worst Customer Service Ever

My ATT Uverse box stopped working. Calling ATT Uverse makes me feel like an uneducated and I have a MBA. ATT Uverse Customer service is out sourced to agents with accents that make it almost impossible to understand. Someone transferred me to an agent in the USA who was very rude. I need to make a f

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