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Parents TV

Can I load Direct TV streaming onto my parents TV? On other streaming services I can have family on same account.

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Where is my parents $13,000 Overpayment?

My elderly parents accidentally made a $13,000+ overpayment through their online bill payer. My mother called as soon as she saw her bank account and was told by DIRECTV Billing that they would expedite the return of the overpayment in 3-5 business days. It's been a week and the money has not been r

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173

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Cancel account for parents

I'm no longer paying the bill for my parents Direct TV account. I've tried by phone to cancel this account, there's on option online to do it, I've returned a message with the paper statement that we received to cancel this account and now they still received another bill. I'm sick of trying to do

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60

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Terrible reception, old equipment, and elderly parents

My parents have been customers for quite some time but their reception is spotty at best. Their antenna is quite old, probably over 10 years, and needs to be replaced. What they have told me is that your company won’t replace it because it is mounted on their roof. They are paying for a service that

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86

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Parents charged more than on their closing bill - can't seem to find the documentation.

Absolutely so disgusted in DirecTV. I called to get some clarification about my parents' closing bill.  The closing bill you sent my parents is FOR AN AMOUNT HIGHER THAN THEIR BILL WAS WHEN THEY WERE CUSTOMERS!!!!  My parents have taken notes, kept order numbers, dates and the ones that s

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37

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Official Solution

Can't use my parents HBOGO account because I too use AT&T

My parents have AT&T u-verse and have the channel HBO which gives them access to HBOGO. I live on my own and also have U-Verse, but don't have the HBO channel. So, every time I try to log in it doesn't give me the option to enter my parents AT&T account and says that I'm not a subscriber. I assumed

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will my receiver work at my parents house if they also have directv?

i just signed up for directv and my package included nfl sunday ticket. we're having a family get together at my parents house this sunday and would like to watch the nfl games but they don't currently subscribe to nfl sunday ticket, but they do have directv service. i'm not sure if this is against

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BUG REPORT: Why Does the DirecTV Program Guide Show NBC Meet The Press on Sundays at 8:00am CT instead of 9:00am?

In the Houston, TX viewing area NBC Meet the Press is broadcast on Channel 2 KPRC at 9:00-10:00 am on Sundays. However, the DirecTV Program Guide shows it at 8:00-9:00am. This is an ERROR that needs to be corrected immediately.   It resulted in my recording of Meet the Press to record th

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Official Solution

Programing guide shows Meet the Press at wrong time

Meet the Press comes on at 9am in my time zone. I have been recording it for years.  Suddenly instead of MTP, I have a recording of local news that comes on at 8am.  Sure enough, in the guide, MTP shows at 8am and shows "to be announced" at 9am.  My recording list also shows MTP "set

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False PPV on Eldelry Parents Bill

My Dad is 87 with dementia, doesn't know how to use remote. Mom is 84 and I set it up so she selects from favorites only.  AT&T charged them $60 for boxing match on December 13.  It's just not right to do this to people.  I called customer service and they would do nothing about

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139

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Closed

Meet Tom & Jerry

One of the most beloved rivalries in history is reignited when Jerry moves into New York City’s finest hotel on the eve of “the wedding of the century,” forcing the event’s desperate planner to hire Tom to get rid of him, in director Tim Story’s “Tom and Jerry.” The ensuing cat and mouse battle thr

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Recurring billing problems for elderly parents

My folks live in a retirement community (an AT&T Connected Community) in TX and have been overbilled for 24 straight months! My mother has to call customer service every month to get the bill corrected, and every time gets a promise that "this will be corrected next month and you will not be overbil

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AT&T Salesperson arrives with DirecTV repair and scams my elderly parents

This person had a AT&T business card and everything. Directv person vouched for him. Now searching this forum I see this has happened to lots of other people. We were promised free phone upgrades (billed $500) and a $200 prepaid Visa. We will be filing a complaint with the attorney general an

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1K

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It's easy for many people to say they will switch, or to just put up an antenna, but I have elderly parents who just want to turn on channel 8 and watch the (Edited per community guidelines) news or a football game.  They don't know how to switch inp

 commented 

2 years ago

 to the conversation: 

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Nexstar Dispute

Like millions of football fans, I had to sign up for Hulu live in order to get the football game that I wanted to watch on Fox. That is costing me $82 a month. I will stick with DIRECTV stream for another two weeks but then, like millions of DIRECTV stream customers, I’m going to switch to a service

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POOR CUSTOMER SERVICE ON HOME PHONE FOR ELDERLY

My Elderly parents have been without home phone service for 10 days and now all ATT&T says is that they are sorry they couldn't meet their estimate of service for today but they do not give another estimate of when it will be restored?  What kind of service is this?  Especially for the elderly - man

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Thanks for the suggestion. Dropped 1 service already. Today is the launch of the new network and I may just have to place the switch phone call at this point. I have contacted AT&T directly as have my parents and sister with their separate contracts.

 to the conversation: 

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Time Warner Cable Sports to Tip Off Lakers-Centric RSNs on Oct. 1

It will be interesting to see what type of carriage issues arise with these new sports channels.  Here is an excerpt from the article found in the link below:   It's official now: Time Warner Cable will tip off its two regional sports networks, centering on the Los Angeles Lakers, on Oct. 1. The lar

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Usage

My parents have directv with the dish and I was curious if I could use my parents account in my new apartment a block down the road?

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Pasadena City Council meeting April 18, 2017

I would like to watch the Pasadena City Counci meeting that was recorded April 18, 2017 at 6:00pm. How and when can I watch it on Channel 99

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952

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Official Solution

watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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148

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Quote: Originally Posted by curtmcgirt   my parents have whole home with deca. Your parents need the Directv Cinema Connection Kit.  All of your other ideas, while creative, are not suitable for a Whole Home DVR installation.http://support.directv.co

 commented 

14 years ago

 to the conversation: 

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hr21 second nic functionality with DECA?

at my house (with no whole home, no DECA) i have an hr21 with the top network port plugged into my home network, and my xbox plugged into the bottom network port. everything works fine, the xbox can get a DHCP address from my router, through the hr21. the hr21 works like a 2 port switch. perfect. my

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