Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (3.6K)
land line
We are considering getting rid of our land line but I do remember when we first ordered Directv we had to have a land line. We do have a DVR but we do not order anything via remote control. Can I get rid of land line or do I need to have one?
Question
•
DIRECTV Equipment
land line requirement
Can I use MagicJack to satisfy DirecTV's requirement for a land line phone? Does it work?
Question
•
DIRECTV Equipment
Drop Land Line and Keep U Verse Internet
We presently have an ATT land line and ATT Uverse internet service.Can we drop the land line and still have the Uverse internet service?
Question
•
U-verse TV Account
Land line needed for Software Update?
I'd like to ditch my land line, which I use solely for DirecTV (HR-20). I don't order movies. But I would like the software updates. I do have the HR-20 ethernet connected. And I do have Ooma VoIP lines.Are there other options to get software updates, other than a land line?
Question
•
DIRECTV Equipment
Land line necessary for NHL Center Ice?
I am interested in getting DirectTV primarily for watching hockey on Versus and the NHL Center Ice package. The FAQs say I need a land line, which I don't have, connected to the DVR in order to subscribe to sports packages. I called Customer Service and was told I could view the sports packages wi
Question
•
DIRECTV Equipment
$200 promised me
Due to unbelievable problems with representative misinformation, and countless hours spent on phone calls to said representatives, I was promised an extra $200 reward card. I keep checking, and it is not in my account. When will this be amended? Why do the customers have to chase down their promis
Question
•
DIRECTV Account
I want to cancel my land line
I wan to cancel my land line and I want to speak to someone who speaks great english. Is this possible? (not trying to sound sarcastic at all.) Thanks!
Question
•
U-verse TV Account
Getting DVR features without a land line
Could someone please explain the restrictions involved in the DVR features if you do not have a land line?
Question
•
DIRECTV Equipment
At&t land lines down for 12hrs
Does anyone know why u-verse / at&t lost land lines in northern San Diego? This killed internet, cable tv, landline voice phone (911 & alarm system). Been down for 12 hrs and at&T sounds like sgt schultz reruns
Question
•
U-verse TV Account
I need a land line to access all of Directv's offerings?
Apparently no one has informed Directv that it is 2010 and some services require a land line connection. Is this true? Does anyone know what exactly I would lose if I do not have a land line? I am moving next week and I was actually excited to finally be free of Time Warner, If a land line is nee
Question
•
DIRECTV Equipment
Accepted Solution
Official Solution
UVerse & Land Line using same jack
just had a new land line installed. AT&T was supposed to use a second jack in the house, but they used the UVerse DSL line. I plugged the phone into the back of the Gateway and it does not work. I then used a two line filter and it works, but does this compromise the dsl?
Question
•
U-verse TV Account
At&t not sticking to promised promotions??
Trying to figure out if anyone else has been having the same issue with retention reps promising you things only to find your bill 3 times that of what you agreed too. Now they saw there was never a promotion like they promised me but just went on the website and sure enough the promotion I was pro
Question
•
U-verse TV Account
Not honoring what i was promised
Hello back in December 2018 i called to cancel my service and i spoke with Victoria in the loyalty department. I was promised that they would make the remaining payments of my current nfl ticket (which they did that part) and i would recieve the nfl ticket for free for 2019, and i would also get to
Question
•
DIRECTV Account
ATT promised credit.
So last month there was a promotion where I would receive a 100 dollar credit if i got a home bundle. I did and it's now been 3 weeks now and I have not received an email or anything in the mail regarding that credit. Wondering that was a lie or what do I need to do in order to claim that promised m
Question
•
DIRECTV Account
Do I need a land line to setup new HD DVR?
Hi Folks,I have a couple of Tivos that are getting old and want to upgrade to HDI called directv and they say the directv HD DVR does not require a land line to activate.Is that true?I do have a network in my house I can hook up to but I no longer use land lines I have only cell phone and Magic Jac
Question
•
DIRECTV Equipment
Not getting tv services as promised
Not getting services as promised stations dropping like fly’s contract disputes and still paying same price going to go to Comcast where I can get all the local free stations
Question
•
Watching DIRECTV
Promised rewards cards but never received
Who do we talk to about promised rewards but never received?
Question
•
DIRECTV Account
Promised $300 prepaid visa
I transferred my TV service in February 2019 and was promised a $300 prepaid visa. After not receiving my prepaid visa after being told it would be mailed numerous times to no avail. Once I finally spoke to numerous employees I was given a different answer each time I called. Called back in June a
Question
•
DIRECTV Account
Accepted Solution
My visa or MasterCard I was promised
I was promised a visa or MasterCard from directv if I switched from dish but I haven’t received it or heard about it. What can I do about this
Question
•
DIRECTV Account
Not Receiving What Was Promised
I just had UVerse Bundle installed in my home (cable, phone, internet). I was promised a certain channel on the package I chose. It's not on there, and now I'm being told I have to "upgrade" to receive this channel!Can we say, "BAIT & SWITCH"??!!A VERY unhappy customer!!
Question
•
U-verse TV Account