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Thank you. I have tried the combined billing in the past, but I can try again. At this point, I think it would be great to start with a clean slate if possible -- clearing out old IDs and passwords. Hopefully you can assist with that. I will send you

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9 years ago

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Need linked billing, bundled package, credit for unused service

1. Upgraded to UVerse High Speed internet service 12/14. Technician missed appointment which was scheduled weeks in advance. Missed two days' work waiting for his arrival and was without internet service. Received no apologies and no explainations and certainly no discounts.2. Voicemail on home phon

Question

@flyboypop , you're having this issue on Android? Although it really didn't make sense that it would be a client issue, I'd only heard from iOS users having it.  My guide on Android (Version 6.5.0.1 Build 0390) is still showing the full slate o

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Questions about the new U-Verse app

Just got the new app on mar 2, 2024 for my Houston Uverse account. There are several things I could do on the old app that I haven’t figured out how on the new app. I’ll just name one for now. When looking at the guide to see what is on, there are several channels missing.  Example

Question

When is DIRECTV and CBS affiliate gonna pull their head out of you know what so that we continue to have Full slate of local channels in Houston Texas I’m considering dropping DIRECTV and going to dish or Xfinity if you people don’t get this fixed yo

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When are you going to resolve the problem with TEGNA?

When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area.  Customers should not have to deal with the petty problems between Uverse and TEGNA.  Work it out or lose a long time subscriber.

Question

My wife (who is the only one who does a lot of recording... I just record sports) has noticed that her series recordings are failing to record episodes, they're not getting flagged with the 3 red dots, even though they meet the criteria to get flagge

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2 years ago

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Uverse can't scheldule recording of three or more shows at one time

Since two weeks ago I am not able to schedule recording of three or more shows at one time. When I go to resolve any conflicts, only three shows are listed as being in conflict. I am able to manually record 5 shows at one time but cannot schedule the concurrent recording of more than 2 shows. Techni

Question

Usually, when the entire slate of recordings disappear like that, it's because you're looking at the recording list from a non-DVR receiver and the DVR and receiver are having trouble communicating with each other. In short, they're not really delete

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4 years ago

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DVR not recording

My 2nd, yes I said 2nd, ATT U-verse DVR is not working properly. -Scheduled recordings are not recording -Recordings disappear -Conducted troubleshooting suggested SEVERAL TIMES. I have gotten a new DVR and the same thing is happening. I am so tired of ATT U-verse. It is always something. Only

Question

New promotion for what it's worth.

I had a internet promotion that ended on May 31. I also had a phone and tv promotion that ended with my contract on August 13. Quite a mess. I called about a new deal today. I am reporting it here because of all the complaints about AT&T wanting to sell DTV and not give any more U-Verse promotions.

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Juniper, please read the entire lawsuit to familiarize yourself with the details. It was posted In main forum but I believe the link was removed.  It will become readily apparent the issue was not as simple to renew a contract. It’s hard f

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3 years ago

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Dropping channels from a bundle

Is the any way to drop channels from a DirecTV Stream bundle? Specifically, OAN. It is a problem for me to support an organization that routinely presents lies and untruths.

Question

I have already posted once on here, but just to get out my anger, I am posting again. It seems like Uverse customer's are pawns in the NFL Direct TV business. Shame on Uverse, as the customer should be the most important thing for a company. They are

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NFL Network & RedZone are gone

Can anyone, preferably from AT&T, tell me if NFL Network & RedZone are no longer being carried on U-verse? At 4:15pm today I tried to go to channels 1629 & 1630, but what I saw was a message saying “This channel is no longer carried” and there was a reference to TVpromise.org. First time I’ve ever s

Question

Directv with PlayOn on Tablet PC

PlayOn with Directv on Tablet PCDetails: New to forum. Just wanted to add what I found trying to watch Netflix on my tv with PlayOn software through Directv R22 satellite box using Media Share. This may be elementary for most of you, but I wanted to post for people searching forums struggling with

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Help In Airing A Pre-empted Pay-Per-View Event Before Month's End

Hello   I have been wanting to see a couple of events on pay-per-view (Channel 122) that have previously been made available during the month of July: CZW: Cage Of Death, and Exotic Glamour Models College Coed Bikini Bonanza.   Unfortunately, I've come to notice that another event, The 5 Tournament

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In Chicago that was a PBS Station WYND in Gary Indiana not the Jewelry Channel

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7 years ago

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Channel 1056

Was HD Channel 1056 and Channel 56 dropped

Question

Is there any way to watch past episodes of current running seasons on the actual tv or just online or on that app? Say for instance I want to watch Wynonna Earp. They are in season 2, episode 6. If I missed episode 5 and wanted to watch it can I do t

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8 years ago

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How can I watch a Syfy channel show that I missed?

When I click prime time it shows ABC, CBS, fox, and whatever channel has the peaco*k logo. How do I get the SYFY channel? I would like to watch prior episodes of a show on SYFY but I don't see that channel. Please advise. Thanks [Title edited to reflect new topic.]

Question

wynton,Glad you proved that the first line of defense for technical anomalies(red button reset....similar to restarting Windows on your PC when it get's hosed up) actually fixes a lot of technical glitches. Glad it was that easy for you!!!

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Cinema Connection stopped working

I got the directv cinema connection kit early this summer. It worked fine and then quit connecting to the internet in my home. The only change to my system - installed norton anit virus software on my main computer. I currently have no issues connecting to my wireless network on my laptop, 2nd deskt

Question

also check to see how many shows of that program is slated to keep. some are defaultedto keep only five shows of that series and will delete the rest. you have to change the settings

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Deleted recordings

Monday night I checked my list of recorded programs and I noticed a lot of them were gone. I didn't delete them, nor did my husband. Do they automatically roll off? They weren't all recorded at the same time. I'm really not happy about it.

Question

My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100 mbps Charter pipeline inter

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No discounts for longterm customers

I have to see your commercials all the time advertising great prices for high speed internet for less than $29 a month any speed - yet it's only for new customers. I could be dishonest and disconnect, have service connected in my husbands name like everyone else - but I keep paying my bill. When I a

Question

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A solution for us.

My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100mbps internet and the following. Slate dot com has calculator that will show y

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