I ordered my service online, gave my info when asked for what I would assume was for a light credit check to see if a deposit was needed..with that said it brought me to the final checkout step without a single mention of needing a Credit Management Fee; I proceeded and checked out with my order. A

I am having continuous problems with my DVR holding onto the recorded programs.  Calling Customer Support just means they go through the standard troubleshooting script.  I am on my third DVR and still having the same problem.  I've had UVerse for a number of years, and only started having this part

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.

Is there a way to disable the “Are you still there” prompt? We leave our tv on throughout the day and would like to disable this feature. I don’t see anything in the settings that will allow me to change the settings on it so, just curious if there was a way to turn it off.

We had some bad weather around here today and had loss of power for less than a minute this morning.Since that time my HR-22 DVR won't initialize. It gets to the "Almost there. A few more seconds please" display and just hangs forever. First tried hitting the reset, then powering off for one minute,

What U-verse channel has April 30 Man City match???

Can I get directv installed in my vacation home and only pay for it for the months that I am there?

When searching for station on "Guide", often stations and programing are blank, nothing there. This happens on "List" as well.  Scrolling often makes programing reappear but also, often, make programing disappear.  Example: looking at list, the top program (and highlighted details) as wel

I am watching DIRECTV via streaming on my iPad. If I don’t touch the screen it interrupts and asks “are you still there”. Is there any way to prevent this from happening?

How do I get rid of this? I found a forum post from 3 years ago where they said they were working on it. Any progress? I’m on a fire stick and I have every last option turned off but every night i still get “Are you still watching?” which makes me believe it’s the app itself…

Hello, I am not new to uVerse, but I do have a setup question. I am building a Man Cave in a shop in my backyard and want to have uVerse out there. My question is, can I just run Cat6 from the house to the shop, or do I also need to have coax also? I have conduit between the two with a single Cat6 r

When I turned on my TV earlier this week, I got a blank blue screen that was completely unresponsive to my pressing the DirecTV button or a channel number into my remote. The only way I could get anything to happen was to unplug and replug my DVR and have it run through powering up and getting satel

I FOUND THIS LINK ON THE INTERNET WHICH HELPED ME AT LEAST SEE THE MEDIA SHARE PICTURE AND MUSIC LINK ON MY DIRECT TV: BUT WHAT IS NOW HAPPINING IS WHEN I CLICK ON SHARE PICTURES OR SHARE MUSIC ON MY DIRECT TV I AM GETTING A RESPONSE "UNABLE TO GRAB CONTENT", OR CHECK YOUR NETWORK.THE WIERD THING IS

HBO On -Demand: WHERE IS IT & HOW DO I GET THERE?  HELP....

Can you look at this forum"Failure to record previously requested programs "this is my 2nd season with this problem and it has been reported for over a year. but no resolution.

Hi all, I am a current Uverse TV and Internet customer, and will soon be moving to a new address.  I really like having my UVerse services (although, they have not been without a decent amount of headache), but at my new address, the services are not available.  Just wondering if anyone has any idea

Anyone have luck solving this issue themselves?  I was on chat with ATT for awhile earlier today, and they're sending someone out in 2 days, but in the interim I have no TV service (and lots of season first episodes are tonight 🙂 so I really want to have TV!).  My BGW210 device (I'm not sure of the

Hi All,I was wondering if anyone can help me... I need an email address or phone # for Set Top Engineering department at DTV. I have several suggestions of a very specific nature, having to do with future behaivor of DVR's / receivers. I want to ensure that the suggestions are properly heard and giv

I have a Polaroid TV and the brand does not appear on the list for programming. I don't know what to do because I would really like for the remote to be programmed for the TV as well. Anyone know what I can do?