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Removal of equipment

I recently bought a condo with a post and dish installed on the patio. I have been trying for an hour to get someone to give me an answer on how to remove the equipment.  It is not mine and I never had an account.  It should not be my responsibility to remove it.  When calling the lo

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DTV is not allowed to stream outside of the US, Porto Rico and the US Virgin Islands so not sure what the Government can do if they are using Canadian IP addresses.  

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8003 error

I recently changed internet providers and am using a new router, but continue to use the same EERO boxes I used with my previous provider. I switched from Mediacom cable internet to Optic Communications fiber optic internet.  Ever since the switch, my Directv Stream service is not working. &nb

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Bad customer service

Directv has the worst customer service! Correction Directv has NO customer service.  Some clown answering the phone in Indonesia does not count as customer service.  When THEIR equipment does not work they make YOU pay for a service call.  This cocky company wastes your time telling

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The Directv APP (Edited per community guidelines) and always has!!!! Not sure why they can't get a dang software group that knows what they are doing.  But they sure can route you to every tom, (Edited per community guidelines), and harry assoc

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2 years ago

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Directv New iPAD and iPhone Apps - Can't watch recorded shows from DVR on iPad/iPhone

I am trying to use the new iPAD and iPhone apps to stream the shows that I have recorded on my DVR when I am on my home network and I can only watch the shows if they are available as a stream from the broadcast company. On the previous versions of the Directv App, I can stream from my home DVR as l

Question

I can't believe a Big Company like AT&T treats customers the way they do. I had called 11 times this morning and the agents in Indonesia Philipines or wherever they are don't understand and have you answering the same questions time and time again. W

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How can I connect with a customer service rep in the United States?

There seems to be something lost in communication when I speak with your reps overseas.  I've had 3-4 calls with AT&T reps in other countries and I no longer wish to deal with them.  The one call I had with a rep in the US was a pleasure to speak with.    I want that experience because I'm in need o

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Wrong package installed, still no internet

I’m realizing new levels of incompetence. Been a month; still no internet. Finally got a chance to sit down and watch some tv  in the new place and of course I don’t have the premium channels I was promised.  It’s not that all their employees are incompetent; their policies and operations literally

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Well I made them put a wired box in the garage for my husband so the modem does have the wired hookup but only one of the other boxes have a cable hookup. I seems like they want you to constantly call them back out but then again they have to be paid

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7 years ago

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Why do they push the wireless boxes when you want the hard wired?

When I came back to At&t I was doing just great (with the exception of Slow internet speed) But when I went in to get a new phone the girl offered Direct TV for cheaper. Well who doesn't want a cheaper bill and she also said that my internet would be faster. I guess she was told to say that and didn

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Accepted Solution

The apps in your Gemini require access to your current location to provide access to all available channels in your area. Just a heads-up, the streaming rights are limited to the United States, including Alaska and Hawaii. Puerto Rico and the U.S. Vi

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Directv Gemini with VPN

We use Gemini streaming boxes because they are so convenient with the remotes. When we travel in our RV, I used to use one with VPN and it was fine. Now, when VPN is ON the Gemini streaming box will not connect to TV, or streaming apps like Netflix. I've actually tried our 2nd Gemini and stand alone

Question

So I have been an AT&T U-Verse customer for about three months now. Before this I had Comcast for years. After moving I was so happy to hear I had other choices and quickly ordered the Gigapower after seeing the free tablet promotion and the availabl

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AT&T appointment no-show

Does anyone have any suggestions for how to ensure that AT&T keeps their service appointments?  No one showed at the appointment time and no one called until after the appointment.  I'm tryting to decide if we should switch to another carrier.  Is this typical?

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Change of address

Moved out of town to Mayer, Az. How do I switch my services?

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loss of access

Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV

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Copies of past bills

I would like a copy of my phone bills for november and december of 2015

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Game of Thrones OD

I got this Email today that said if you go to the GOT add it says get every season of GOT Today. I went to the OD and there are only 2 seasons showing of GOT.... How do I see all episodes of GOT with Uverse I have the 450 pkg...

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

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internet terms of service

Hi, sorry if this sounds like a stupid question but I was just curious. I was reading the internet terms of service about suspension/termination and it said b. Suspension/Termination by AT&T or Yahoo!. AT&T respects freedom of expression and believes it is a foundation of our free society to express

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Game of Thrones

I forgot to record ep.2 of series 6 last night!  Any way I can find it?  or might it be repeated before next weeks episode?   Many thanks.  (you know I'm kicking my own butt!).

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Speed of operation of equipment

In the past week, use of the guide, volume , channel commands, etc. have slowed from their already slow pace--then, the picture will freeze and if you give any commands, they all execute at once any idea of the cause?

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List of recordings gone

List of recordings won't pull up.

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Number of Streams

Can someone tell me if I am getting the maximum number of streams The UVerse Realtime app shows I have the 32/5 profile and 3 streams Think that I had 4 streams previously.  

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