For the last 2 days, when I rewind a program then begin watching, after approx 15 mins it'll jump ahead saying its to allow recording. But, nothing is recording! It also hasn't hit the hour buffer, so I'm wondering why this is happening & how to stop it. I've also rebooted the receiver & WAP several

A new resident in our retirement community is attempting to cancel her service. I assisted her because not only is she hard of hearing, but English is not her first language. Because she was not able to remember her passcode or security question answer, she was told that in order to cancel her servi

My audio is ahead of the video on my local channels. the rest of my channels seem to be fine. I have a regular receiver no dvr or hd. Any help would be great, thanks.

Why doesn't UVERSE add some kind of 30 second skip ahead button/feature?  Seems like it would be really easy to add that in some sort of firmware/software update.   is it more of an issue with tv networks potentially suing for being able to easily skip over commercials more quickly?  I know TiVo use

For about the last two months we've noticed a number of the old recordings skip ahead.  We recorded those that we could and deleted the old ones that skipped.  However, now the newer recordings are also skipping ahead.  Resetting the 8yr old DTV R15-100 has not helped.  Is there any way to correct t

I see on the website under U-Verse bundles that we cannot view the packages unless it is available in our area. Can you let us get ahead of the game and let us view them so we know what we want when it is available?Thanks,Chef

Billing seems to be coming month for services not yet recieved , I thought I was already being billed at higher rates  because current promotion was expired.  I have not received any offers for new promotion to retain me as a customer.   I have thinking for two years about dropping landline when I c

Hi,I have seen on some other threads that some HD DVRs have problems with audio getting ahead of video sometimes. My recently installed(7/16/10) HD DVR (HR23-700) seems to be doing that too. I am using the HDMI connection to my tv. I am also wondering if it is more a problem, the more you keep on th

Today I noticed that when I press the commercial skip button, it will only skip 1 "30 sec" segment at a time. If I press it twice, it goes to to regular fast foward. If I press it the third time, it goes to play. It just started that today. Any one else having this?

I got my directv installed a couple moths ago but just recently when I try and skip forward on my hd box in my bedroom when i am watching something recorded it doesn't fast forward at a regular progression but skips ahead in about 15 minute segments. Any suggestions on how to fix this.

BUG: skip ahead & back should be shorter & consistent, 10 secs like satellite, always, on both forward and back currently skip back is sometimes 30 secs or longer, which makes it useless compared to the 10 sec both directions on Directv satellite. On stream skip ahead is 90 seconds and rand

Using the remote, can you click to go to another day when looking for a program instead if paging thru hour by hour?

Every 10 to 12 seconds, the screen freezes and becomes pixelated and then skips ahead. I've tried rebooting the gateway and the wireless receiver several times.

I record Good Morning America everyday, and this morning instead of GMA, the recording was on one hour of the Rippa show followed by one hour of The View. The regular shows The View at 10 a.m., but GMA3 is showing which doesn’t air until noon. What is going on?

Resetting doesn't help. Also, recording is temperamental. Machine will start recording hours before it should

This button ( ->I ) has worked fine for me up until tonight.  When you press it to jump through the commercials on a recording, the receiver flickers and makes a noise like it is receiving a command, but it will not jump ahead.  All other buttons still work properly onthe remote.  Any ideas?

tried a search, came back with nothing. maybe my "2 hours ahead" search term was too vague??basically, I'm in CA... but the gross majority of the programming I get is 2 hours ahead. For example, watching House on USA:: with Comcast, it would come on at 7p. With DTV, however, it's coming on at 5p. Th

old remote alowed me to scroll the guide 10 days ahead