New Member

 • 

2 Messages

Saturday, September 5th, 2020 6:15 PM

replacing receivers

do you lose shows are ready recorded.

Community Support

 • 

255K Messages

5 years ago

We are here to help with your inquiry on your recordings, @clintblack2984,

 

There is a chance you will lose your recordings. This will depend on what type of box is being replaced. When looking at your DirecTV boxes model number, an H or D indicates a normal receiver, and DVR for a receiver that also records and saves data to it.

 

DVR

  • The DVR stores all your recording. This receiver is usually a larger box compared to a regular receiver. 
    • If this is replaced: recordings will be lost.

Receiver

  • Generally a smaller box compared to the DVR. This receiver receives its permissions from the DVR box.  
    • If this is replaced: your recordings will not be lost.

Let us know if this helps.

 

 

Max, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

 • 

28.3K Messages

5 years ago

@ATTHelp   Question is posted in the UVERSE FORUM....not the DirecTV forum....   smdh....

 

But I will answer the question @clintblack2984   If you are replacing your DVR, you will lose your recordings.  The DVR is the box wired directly to the gateway.  If you are replacing STBs (non-DVR set top boxes) then no, you will NOT lose your recordings.

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

28.3K Messages

5 years ago

@baseballisback   Here's another.....

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

2 Messages

5 years ago

Thank you very much for your answer. I guess i was lucky all recorded shows were saved. again Thank you.


NEED HELP?