Contributor

 • 

1 Message

Monday, May 1st, 2017 10:21 PM

Underground wires

I am installing a pool and had missdig to come out and locate the utility and power lines underground as all the wiring in my subdivision. After they finished, it showed a main at&t line going diagonally through my whole yard so I can not place my pool anywhere in my yard. At&t couldn't​ give me no answer as to what to do next. The pool installer said he can hand dig around the wire and place the pool on top. Another told me to fight at&t to have it moved because it can't be placed anywhere, anyhow without it being moved. A at&t technician said that since the line isn't going to my house but to my neighbors, they will not move it. Has anyone had this kind of experience? Any idea what to do? Can I not ever dig in my yard? Any help is appreciated

ACE - Professor

 • 

839 Messages

8 years ago

Is the att line in a telephone easement? If it is, there is nothing you can do. If it is not in an easement, call your city hall and ask for help getting the line moved. Get your hoa involved too (if you have one).
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

 • 

35 Messages

8 years ago

Is the att line in a telephone easement?

Some of it is I'm sure, but not the part going in the back yard across the lawn.

 

A at&t technician said that since the line isn't going to my house but to my neighbors

What! Another person's line should NOT be on your property.

So you do have AT&T service, but that line is not your service line?

 

Stinks for your neighbor but if that is indeed their line and not yours then it's on your property and if you want a pool then a pool it is. A repair ticket would be made when they go OOS and a new line ran that is not on your property.

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

 • 

28.3K Messages

8 years ago

My first stop would be to my city hall to see where the utility easement is on my property.  If, in fact, the cable was installed outside of the easement, then you've got a complaint.  I'd think someone at city hall could advise who to contact to have it moved to within the easement.

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

NEED HELP?