Contributor

 • 

3 Messages

Tuesday, July 3rd, 2018 2:41 PM

U-verse ARC Compatibility

Setting up a new Sharp Roku smart TV, I plugged the output from our U-verse receiver into HDMI ARC port, but the TV does not detect a signal. Plugging receiver output into HDMI 2 or 3, the TV detects the signal. Is this normal? Shouldn't the TV see the signal through ARC?

Expert

 • 

3.6K Messages

7 years ago

Maybe there some ARC setting on the tv you have to set.  But why worry about it if you got the other two working ports.

Contributor

 • 

3 Messages

7 years ago

I was just concerned that I had a bad port on a new TV.

ACE - Professor

 • 

1.5K Messages

7 years ago

@Kman314. Unlikely the hardware is defective. Agree with @_xyzzy_ to check settings. Uverse equipment is now getting old in the tooth and won't support newer standards.

Contributor

 • 

3 Messages

7 years ago

Thanks!

NEED HELP?