Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Mentor

 • 

52 Messages

Saturday, March 7th, 2020 1:10 PM

0066: No account returned from UPDA.

I am a subscriber to Direct TV and also use my ROKU device to view HISTORY Channel. This past week I've been receiving this message: [0066: No account returned from UPDA. ] when I wanted to watch a show on the History channel. I have a sign-in password and up until now I had no issues in watching certain shows broadcast on History. What's going on??

Community Support

 • 

255K Messages

5 years ago

Let's see if we can get you back to watching your favorite shows, @davers-222.

 

The error that you are receiving is an authentication error.

 

Have you tried resetting your password for your DTV account?

 

We also suggest that you refresh your DTV receiver, because this will resend all authorizations to your account.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

NEED HELP?