Is this a DIRECTV phone scam?

Hi I received a phone call today from 813-756-4594 saying that if I call 855-422-4794 that I can receive 50% off my Direct TV bill. I am assuming this is a scam? How do they know I have Direct TV? I used to get non-stop text messages trying to get me to call and get a promotion. Is there anyway to stop it?

About every other month I will received 3 or 4 calls from DirectTV (from a different phone number each time) telling me that I am entitled to a 50% discount from my account and in order to get the discount I would need to call back on the number that I see on my caller ID.  The one that I got today the number was [EDITED].  I s spam and now can I stop getting them if it is spam.  Thanks!

SCAM! Lots of posts here about these scams. Call DirecTV yourself if you want to see if you can save some money. 

Thanks.  I thought it would be but like I said, this level of customer service is not out of the ordinary now.  

If all they are offering is free premium channels and they don’t ask you to pay anything up front, it’s probably a legitimate sales call and not a scam. Even if a legitimate offer, be wary. The channels they offer may not really be free. Their sales pitch may be worded to make something sound free that really isn’t free.

Both land line and cell have been registered on the do not call registry since 2003.  Scammers don't care and they spoof phone numbers quite easily.  Thanks for the heads up on the registry again.  I appreciate it.

Hi tomnbrenda! We are here to help with your spam calls!

We recommend our AT&T Mobile Security and Call Protect App for additional protection against phone fraud, learn how to set up the apps on your devices. Lastly, check out how to Recognize and prevent phone scams and protect yourself from deceptive callers. 

We hope this helps! Thank you for reaching out to the AT&T Community 

Rhoda, AT&T Community Specialist

probably a scam...i lost $600 to similar call...i was told directv and best buy were together offering a terrific deal...catch was because best buy was sponsoring the deal i had to pay via best buy pre paid cards...so dummy here goes and buys the pre paid cards and gives the card #s to the caller...SCAM!!! go by the old saying: "if it sounds too good to be true...it is toooooooo good to be true" trust me...i will say directv stepped to the plate with free service for 3 months...that certainly help alleviate the sting somewhat...

Anything requiring gift cards is a scam.

Unfortunately I was scammed $300 the other day.  Basically I was told they had partnered with EBAY to knock down my bill 50%.  Catch was I needed to pay 6 months upfront at $50 with Ebay gift cards.  They knew how much I had been paying over the last year and also, while I was on the phone with them, made the payment on my account for this month. This is why I thought it was legit.  I have filed claims with Ebay and the FTC.gov website.  They have texted me again stating there was an issue with the EBAY payment and to contact them to make another payment.  Thankfully it was only $300...my friends grandfather is out $2000 from the same scam.  =(

There will always be a problem with the gift cards as they want to bleed you as much as possible.

I have been getting repeated calls a day from 318-351-5054. I finally answered this morning and a foreign sounding female said she was from DirecTV.   I told her I was not interested in any more services, and do not call me anymore or I will cancel my service.  DirecTV, stop calling me with these unsolicited offers !!!

Hello @jganthony.

We'd love to help you get the needed help with those unwanted calls.

• Access the Do Not Call Registry from the FCC website at https://direc.tv/3gR8esF
• Call 888.382.1222
• For TTY: 866.290.4236
• The National Do Not Call Registry will not prevent all unwanted calls into the consumer's home. For example, it will not cover the following:
  • Calls from organizations with which the consumer has an EBR, unless the consumer has requested not to receive sales calls and to be added to the company's internal Do Not Call lists.
  • Consumer has made a recent inquiry or application.
  • A company is allowed to call up to 3 months from any inquiry or application, unless the consumer has requested not to receive sales calls and to be added to the company's internal Do Not Call list.
  • Calls for which the consumer has given prior express consent.
  • Calls which are not commercial or do not include unsolicited advertisements.
  • Calls by or on behalf of tax-exempt non-profit organizations.

We're always here if you need anything else.

Jennifer, DIRECTV Community Specialist  

DTV sent these in late 2020 and the last one this month.