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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

19.5K

(29934)

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Genie HD DVR and AM21 OTA Tunner

Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?

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2K

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HR24

DTV sent another update last night 0x10a very strange, what is stranger is I pressed the front panel record button while trying to dim the panel lights and a message came up saying the receiver is not authorized to record this program, tried other channels and recording.

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67

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Accepted Solution

Gemini fails to turn TV on/off

My new Gemini system will not turn my TV itself on and off, but it does adjust the volume. After two hours with tech-support, online chat, and finally a phone call to a human being for tech-support, I learned this is a known condition -unfortunately only known by a few technicians. Prior to the livi

Question

272

11

DirectTV Business app requiremetns

I setup 5 TV's with Direct TV at a restaurant and want to use the Business App on a tablet to control all the stations. The model of the receivers are the H24's with the ethernet port on the back.  Besides registering the devices in the app, are there any other requirements like DECA?

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98

2

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TV display changes sizes

Today, while watching TV, the screen display size changes automatically. Never happened before.  If I use ok button, it will change back to HD mode, but then it changes back again to smaller screen display.  How do I 'fix' it?

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167

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Same internet?

I could use my iPhone as a remote until we got different internet. Now I entered our new company on the tv.  1) it doesn’t stay on the new service. 2) I still can’t use my iPhone 

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88

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Closed

Why is audio description on while viewing some ABC network shows?

I have not made any changes to my TV or my satellite receiver but yesterday ABC shows like the Good Doctor and Will Trent started playing an audio description of certain events during the show when the the actors  are not speaking.  I have searched and cannot find  a way to turn the

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2.2K

8

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Blue Line in Direct TV DVR Guide lookup

My new Direct TV DVR has this annoying Blue Line in Guide Box that tells the relative time. Is there a way to get rid of this feature.

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131

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Accepted Solution

Delete recorded show causes dvr to freeze for a minute.

I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73

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113

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RC72H remote not working at hotel

I work at a hotel that uses RC72H genie remotes we have the receiver box mounted to the back wall of the tv. Over the past week we’ve had issues where guest have complained that the power button, volume up and down button, and the channels button not working. I’ve tried every code under the sun. We

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