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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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(29939)
New Remote Control for Gemini

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

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Direct TV charging $450 cancellation fee after service was sporadic and they could not fix it

Direct tv was set up on 4/10. We had difficulty with set up from day 1. We could only get 1 station and had to continually reboot after only 1 week of service. We asked them to come fix it after escalating this to get an appt.  When they finally arrived on 4/17, the technician said there was n

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New card put in my DirecTV box at my motel in four rooms

I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated

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Accepted Solution

Changing transponder

Hello, My Directv started giving message about lost signal 771, watch in low resolution error. It was working fine without any issues. Then I noticed it started muting channel randomly.   I adjusted satellite and numbers are in 90s but they are not stable.  They keep going in and out.&nb

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PIP does not show "ON" option

I have an HR44 receiver for several years. Until the last several months, when I navigated to the PIP option, there was an "ON" choice and an "OFF" choice.  Now, when I navigate to that option, it only shows the "OFF" option along with all the choices (upper left, side by side, etc).  The

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DirectTV remote not working with LG soundbar

Shortly after updating my DirectTV remote the LG Sound Bar stopped working. Only way to get audio was to turn off the LG soundbar and use the LG TV audio. Any time I touch the volume control on the DirectTV remote the LG soundbar activates and goes mute. The only way to get audio is to turn of

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Closed

Connecting Direct TV to Sony Sound System

Hi, can anyone give me some tips on how to get my direct TV to play on my Sony Sound System? I’ve tried making different connections with the HDMI cables between the sound system, the direct tv box and the television to no avail.  Thanks 

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Fee Genie?

I got a flyer for free upgrade to Genie. Does it just plug into my existing configuration or does it require other 'upgrades / changes' to my hardware and connection?

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Accepted Solution

4k connectivity

I just bought an Amazon Fire 4k43N400A LCD TV. I have a DTV HR54-200 connected to it but when I try to access channel 105 4k it says the location is not compatible. Whats the fix since the TV is 4K.

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Your remote may not be broken

Try these steps to resolve.

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