Satellite Equipment

I just installed the free Gemini Co-locate package along with my Genie Gen 2, Model HR44-500. Everything works fine except for one glaring issue. These two boxes are designed to dovetail together and work jointly. When I press "Off" on the new Gemini remote, the Gemini goes off, the TV goes off, but

In order to turn on the TV using our Genie RF remote, we have to press the ON button once and then OFF, and then repeat the sequence. I replaced the batteries. Went through the process of pairing the remote to the TV again. But nothing seems to remedy the situation. I also bought a new RF Genie remo

Followed all instructions on pairing these devices but to no avail. Model is not on the list of Hisense devices. Now what?

I ordered the new Gemini receiver and the tech came out and installed. This new receiver replaced a Genie mini. Upon installing, the picture was super washed out, the tech and I tried multiple tv's , different cables and everything he could think of and nothing worked. Over the next few days I calle

Turning off HDMI/CEC feature

Is there a software update for the Gemini HDMI issue

HR54-700 HDMI plugged in (tried 1,2, &3) SAT-IN plugged in power plugged in (green light) switched power strip (few times) -reset power strip checked breaker -flipped it back and forth no reset or breaker on wall plug cable does come from wall/ground to splitter 1. to wifi 2. to Directv tv continues

I have read the responses to this question from previous posts. My system doesn't seem to conform to the descriptions given in previous responses. I get every baseball game recorded except my favorite team. I would like to get rid of that.

Has anyone found multiple Gemini connected to HR54 doesn’t cause connection issues. It’s been a while since I tried. Been hoping they would update software to fix

I called today to cancel my Directv service and go to YouTube tv to save a ton of money each month. The representative told me I could keep one receiver and use the Directv app on my other smart TVs instead of paying for each receiver. He deactivated all but one receiver and now I can’t get service