Streaming Setup & Equipment

Hello. New to DTV stream, loooong time DTV satellite user (finally got gigafiber in my area). I have 3 of the c71kw boxes that all updated to the DTV software. I am pleased with the service and interface. I am requesting that at some future update, your software engineers allow an automated switch o

Volume works Mute half way works

I’ve been running a 4k Apple TV along side a Gemini on the same TV. Both are hard wired via Ethernet. Picture seems better on Apple TV, channels change instantly on the Apple TV (no expanding line while loading) and Apple TV is faster, including the guide loading. The speed difference is very notice

I just purchased Direct TV Choice with AT&T fiber internet yesterday. I downloaded the App and it doesn't work on my TV's. I've got a Fire TV and multiple Fire sticks. It works on my laptop but nothing else. Do I need the box and the Gemini controller first?

I just got the Gemini air and got through the step pairing the remote with it, however when I need to choose the correct network, the remote isn't working. I have tried the reset button and unplugging it but it keeps coming right back to the screen with the wireless network it has found. I tried unp

I just got ATT/Direct tv. I have roku tvs and they have them hooked up wireless. I downloaded the app on both tvs. After signing in the thing just spins and in the end says we had trouble retrieving content. Can I get some help please

Why does both my Gemini airs loose WiFi at night. I have to go to settings, turn off WiFi and turn it back on. Shouldn’t it auto connect when the signal comes back. Both airs are within 15’ of the router. The WiFi has Excellent signal. thank You, Nick

There is a solid red light on the Genie remote. Batteries have been replaced. The remote is 'frozen' and none of the buttons are now operational. Help. Thank you!

My system has the same problem. I have 3 Gemini Air Devices installed last month (March 2024). Randomly, and typically occuring every other day, I turn on the TV and I get a blank screen. I have found that if I push many different buttons on the remote as possible, I eventually get to a screen that

Just got the Gemini Air on Friday, and had a few questions regarding it. On my LGC1 television, the device appears to always be using bandwidth, even if I'm watching something on another input. Is there a way to keep the device from streaming when I'm not actually watching it(besides unplugging the