Streaming Setup & Equipment

When programming the remote and it asked did the volume go up I answered yes however it did not adjust the volume. Somehow I was able to get the volume fixed but it won’t turn the tv off or on 🤯 I’ve messed with so many things I’ve probably messed it all up. A lot of the support answers involve a b

Is there a monthly charge for purchasing my own additional C71KW's for D* Stream. D* rep telling me $7, but someone who has 3 of these purchased 6 months ago directly from D* not being charged additional receiver fee.

I use a Gemini Air to get DirecTV wirelessly (no satellite but I'm told I don't have DirecTV Stream FWIW) Since I get the Air to replace my old Gemini box, I've been having brief audio dropouts (2-3 seconds) on a random basis. The frequency has been increasing. I had occasional but rare dropouts wit

One thing that could be added to the system, is the list of which devices are online with the ability to "boot" a stream when you have multiple streams running. It gets annoying when one of the kids forgets to exit the program, and I have to go around the house and figure out which TVs are using act

Pressing "LIST" on the remote brings up the recordings, but they are listed by the order in which they were recorded. There should be a way to convert them to alphabetical order so you don't have to scroll through all of the recordings to find the one you want.

I pay for At&t internet. I have been using an old Directv box to stream Hulu $7.99 a month. I logged out of the box. How can I get logged back in to use the box for streaming?

Just moved from xfinity to att/directv. This is my second genesis air and the first one would not allow Hulu streaming. This new one works, however, it’s constantly buffering and dropping. I’ve reset the device several times and it works, but not for very long. It’s really frustrating and I’m feelin

I have a Sony KD65X750H connected to a DirecTV stream device. Every day when we first turn the TV on, there is no picture. The stream device is on and we hear sound, but there is no picture, we can't even see any onscreen menus. We have tried updating TV and device software, resetting the device, ch

No one seems to be able to tell me how or where to sign up or the price for BYOD. I have a smart Roku tv and would access DirectTv thru a TV or Computer or Phone APP. I do NOT need ANY devices like gemini and such. I do not want to pay the $7 per month per tv for the Gemini device. I do not want to

Recently, last couple of days my downstairs Directv stream box keeps loosing internet connection. My upstaits box does not do this. Nothing has changed with my current internet setup or placement of devices. Any ideas? Is it a bad box? I am going to swap and see if it follows the box.