
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
customer service compliment for loyalty program agent
This is NOT a complaint or a question. This month (without any alert or message) my Promotion on AT&T Uverse was removed. This plus the increase in the base price added a substantial amount to my bill (since I have AT&T phone, internet AND Uverse). I dreaded having to make a call to AT&T loyalty pro
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69
1
Military discount
I was told ATT has a military discount but it is not being applied to my account??
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176
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Closed
Why does AT&T Claim to care about it's customers but it really does not?
AT&T cares nothing about its customers, including its loyal customers. I have been with them from January 2008 until now, subscribing to AT&T U Verse. Earlier this month I decided to try the new AT&T TV with the hopes of minimizing my bill because what I was paying for U Verse and Internet was ridic
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138
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Will U-Verse and the DVR be replaced by AT&T TV?
If I wait long enough, will U-Verse be replaced with a better system? Will AT&T contact me about it?
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79
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Nightmare Billing Error
I signed up for a new plan in November. I printed a copy of the transcript just in case of error. AT&T sent me a confirmation email describing the terms of the new plan, I was to receive numerous loyalty discounts. When AT&T sent the first bill, it was over $81 higher than promised and substantially
Question
67
2
Accepted Solution
Official Solution
cancelled u-verse and want pro rated bill
I cancelled AT&T U-verse, land phone and internet service after months of inadequate service. U-verse was off EVERY DAY numerous times as will be indicated on my ATT service record . ATT could not offer CBS channel in Houston the last month of service. Ridiculous dispute that should not have affecte
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184
3
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Returning UVerse WAP?
I cancelled my UVerse TV but kept the internet service and phone. I got an email requesting the return of my equipment. The email instructed me to send the TV Receivers, remotes, the WAP, and associated power cables. I took them to my local UPS Store, and they did not want to take the WAP. Although
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223
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AT&T lies
I have made complaints through the office of the President with no help at all. I’m tired of AT&T jerking me around with prices, billing, and poor support. I have been on the phone, on hold. For two hours and 31 minutes. There is no music playing and I have not been able to talk with a living human.
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100
7
Live streaming on ESPN App or ESPN.com
I am an AT&T U-verse customer. I have ESPN as part of my TV package. When I try to live stream on my ESPN App or ESPN.com using my U-verse login info, I get a message that says “This content is not part of my TV package” and I should contact my TV provider. I contacted AT&T and spoke to 4 different
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