
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
U-verse App DVR Recordings not in sync with DVR
In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?
Question
307
5
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Screen size and resolution issue on Motorola VIP1200 receiver
The receiver only has a setting for screen size - I set it to HD-16:9. The picture does not fill the screen and the picture quality is not HD. The screen resolution and aspect ratio is correct via OTA antenna. There must be a proper setting on this receiver.
Question
139
3
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Accepted Solution
Official Solution
Is there a way to recover recordings if the DVR is replaced?
Is there a way to recover recordings if the DVR is replaced?
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229
1
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U verse tv freezing and pixelated
All 3 of my coax connected u verse tvs freeze and pixelate. The one via Wi-Fi has sound issues. I have reset all 3 STB. HELP?
Question
119
2
0
Accepted Solution
Official Solution
S30 Remote control
It’s frozen. The power button blinks red — 2 seconds on, 1 second off. None of the buttons work and when any of them are depressed they no longer all light up. Replacing the batteries didn’t help. Any suggestions on how to recover the remotes’ functions? Is it time for a new remote?
Question
308
1
0
Accepted Solution
Official Solution
Box in garage
I no longer have uverse at this property. Can I safely unplug this box.
Question
477
3
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Wireless U-verse receiver won't connect to U-verse service
Our wireless receiver stopped working a few days ago - it would reboot, and showed a connection to the WAP but wouldn't work. We did the trouble shooting steps of unplugging everything and then plugging back in in a specific order - still nothing. ATT sent us a new wireless receiver box and WAP. Set
Question
2.6K
5
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Disconnects/TV freezes
Pixalated frozen picture and sound. This happens on each tv at the same time. I unplugged the router for 2 min and plugged back in. Still having the issue periodically.
Question
221
12
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tc;l tv - how do I program the S30 - S1B remote for a TCL TV
I try to program using buttons on the remote, but it still will not turn the TCL TV. It completes the process but the remote still won't turn the TV off and on.
Question
1.5K
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