U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
Model: 2Wire 5268AC

This thing keeps failing to connect. Tried multiple resets with AT&T Chat. This finally popped up on the TV: Login attempt result: Fail: Failed to get discovery bootstrap address. Broadband flashing RED.

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Wireless Recievers not able to watch DVR recordings

I just updated my att fiber/uverse with Orbi mesh system. I have the att 5628ac gateway wifi turned off and using the Orbi as access point. The dvr and WAP are connected to the att gateway. I have noticed that now the wireless receivers constantly are on the first channel saved in my guide when I tu

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Official Solution

U verse receiver question

I just received a new Cisco wireless receiver I am getting this screen Service Connection Update Your TV receiver is temporarily unable to connect to the ATT Up verse TV service. The connection will be retried in xx min. Xx secs. I tried updating now nothing happens. The diagnostics all seem ok. Wha

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420

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Does anyone at AT&T care????

2022 Monday, Dec. 5th - My receiver went out, and tech support at AT&T, confirmed that the wired box was bad and needed to be replaced. A new box was ordered. Wednesday, Dec. 7th - New replacement box was received and it too was broken. Tech support at AT&T confirmed that the new replacement box, wh

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105

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Wireless U-Verse receiver not working

Nothing can get my bedroom TV to receive a U-Verse signal. No reconnection routines can be initiated on the TV. Cable box light blink randomly when not in use. I THINK I NEED A NEW BOX!!

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342

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Receiver fee

Hi , one of our 2 receivers was no longer working and they sent us a new one . I am now being charged an additional $10 a month. This charge was never there before . They told me that I could recycle the old one and that I didn’t need to turn it back in. I called and they said the replacement receiv

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562

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Official Solution

Is att internet required to have uverse?

Hi, I've read several posts and chatted with ATT but can't seem to get a clear answer. If I cancel ATT internet and get Tmobile internet. Can I still keep Uverse TV? If so, does anyone know of a tutorial on how to do this? Thank you for your time, Kim

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3K

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Wireless DVR rebooting itself every night at EXACTLY the same time!

95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY? I've had techs come out for the past 7-8 YEARS and they cannot figure it out. I would say that about 40% of that 95% I have to physically go into the living room and reboot the ACCESS POINT. O

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IBS7000 receiver

IBS7000 receiver, can it be used wireless?

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143

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Official Solution

Why do the wireless receivers need to be paired so often? every week I go through this

Seems like every week when we try to watch tv in one of our 2 wireless receivers, the message to pair them with the router pops up...really annoying. And I can't get a live person through support - anyone gone through the same? Any tricks to fix this? Pretty crappy for $200 / mo service

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