U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
Scheduled Shows are not being updated when Guide updates

I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at

Question

522

13

exposed cable in trench

AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?

Question

92

3

0

TV showing gear icon

My TV appears to be frozen with it just showing the gear icon for over an hour

Question

844

3

0

Settop box (DVR) freezes even after multiple reboots

My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press

Question

209

6

0

AT&T U-verse Channel 99 PEG Public Access - (Public, Educational, and Governmental) Broadcast Channel Support

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our government access chan

Question

346

1

0

Using remote

To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are

Question

90

1

0

AT&T Customer Service Management and Equipment Orders

Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that

Question

441

2

recycling Uverse equipment

I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship it

Question

766

5

0

set-top-box-does-not-match-the-account-settings

new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?

Question

4.6K

15

0

How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement

My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.

Question

399

5

0

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