
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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18 phone attempts to get UVerse support met with failure. One call to their competitor SPECTRUM and I have new provider tomorrow!!!!
Very unfortunate. I've been with ATT all my life. When everyone else was going with the baby bells, I stayed with ATT. When they launched UVERSE, I was in the front of the line. No longer. Last year I had to dump their cell phone service due to lack of support. Looks like the same problem has infect
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DVR showing disconnected message, lost DVR for no apparent reason.
Have rebooted controlling unit several times, no luck. What can we do?
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139
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Not getting Uverse on only one TV
For a day or two Uverse was freezing on only one TV. It is a wired receiver. Now the guide says there are no channels to display. All other TVs are fine. I have reset the receiver and gateway several times.. Is it just s bad box??
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157
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Returning AT&T Equipment Received in Error
What should be done to return AT&T Equipment Received in Error? A replacement AT&T U-verse TV Wireless Receiver (VIP2500) was requested. What was received via FEDEX the next day was an AT&T U-verse TV Wired Receiver (VIP1200). So, now AT&T is requesting that the AT&T U-verse TV Wireless Receiver (VI
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184
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Recording problem
Tonight, the item “Recordings” disappeared from the ATT U-verse listings and in its place “On Demand” is there. Can’t record anything.
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64
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ATT still billing me for returned receiver; The UPS Store gave me a return receipt but Customer Service says ATT has no record
Hello! I returned my second U-verse receiver via The UPS Store months ago but am still being billed $10 per month. AT&T Customer Service has told me twice it's not not their problem. The UPS Store says the "AT&T Equipment Return Receipt" it gave me is proof I delivered the equipment as instructed by
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334
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Guide not working
I have a Getting Information message in the guide on every channel on every receiver in my house and it's been that way for 2 days. I've tried unplugging, waiting 15 secs and plugging back in but nothing. Any suggestions?
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333
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DVR error code 401 - unauthorized
I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?
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577
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My ISB 7005 cable box doesn't work. How do I get the cable box replaced?
Initially, the power button was not functional and the Link, HD, and Record lights would blink simultaneously at about a 6-7 second interval. I pressed the reset button for 10 seconds and it restarted but never got past the three blinking dots at restart. I then got on the forum and followed the ins
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