U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

855

(1099)
Att Rip off?

Anyone else have such consistent time consuming issues with service they feel the are being ripped off , stolen from, or conned by ATT? They have never provided consistent service. I spend hours every month on the phone or hosting techs in my home yet I always pay the full bill. How can I get a refu

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274

4

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Screen freezes on the DVR box TV

We just converted our uVerse from coax to complete digital yesterday. The DVR is in the living room and it keeps locking up, restarting and coming back online. This did not occur with coax.

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202

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Does an order actually get placed if you use the help and troubleshooting guide?

I have had some really awful pixelation pretty much the last 5 days, (although yesterday the picture quality was perfect most of the day!). I did a complete reset of the router and used the "disaster reset" on the DVR Neither worked. Meanwhile, I tried the help and trouble shooting guide through the

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139

8

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Repeated "system unavailable" errors on DVR

About 3 or 4 months ago, I began having constant problems trying to schedule recordings. Whether I am in the guide or have selected a program and brought up the info screen, when I try to hit the record button I get a message saying "system currently unavailable, please try again later." Either by t

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426

12

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ATT - Censor This!

Feel free to delete the account ATT. So Sorry you don't like us telling other folks in the community about your poor customer service. So just like your rep said to me this morning, "What's Uverse"? I am happy to report that Spectrum is here installing as we speak. ATT, do I have to draw you a pic o

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188

2

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18 phone attempts to get UVerse support met with failure. One call to their competitor SPECTRUM and I have new provider tomorrow!!!!

Very unfortunate. I've been with ATT all my life. When everyone else was going with the baby bells, I stayed with ATT. When they launched UVERSE, I was in the front of the line. No longer. Last year I had to dump their cell phone service due to lack of support. Looks like the same problem has infect

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57

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DVR showing disconnected message, lost DVR for no apparent reason.

Have rebooted controlling unit several times, no luck. What can we do?

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136

1

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Not getting Uverse on only one TV

For a day or two Uverse was freezing on only one TV. It is a wired receiver. Now the guide says there are no channels to display. All other TVs are fine. I have reset the receiver and gateway several times.. Is it just s bad box??

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155

3

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Returning AT&T Equipment Received in Error

What should be done to return AT&T Equipment Received in Error? A replacement AT&T U-verse TV Wireless Receiver (VIP2500) was requested. What was received via FEDEX the next day was an AT&T U-verse TV Wired Receiver (VIP1200). So, now AT&T is requesting that the AT&T U-verse TV Wireless Receiver (VI

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168

2

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Recording problem

Tonight, the item “Recordings” disappeared from the ATT U-verse listings and in its place “On Demand” is there. Can’t record anything.

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62

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NEED HELP?

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