
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.1K
All
Question
U-verse tv receiver flickering lights after power disruption
Following a power outage for about 30 minutes, the receiver seems to be in a loop where the red, blue and green lights flicker for a bit and then remain solidly on for a bit. Just going back and forth. I tried resetting the receiver twice to no avail by holding down the power button for 10 seconds,
Question
1.4K
1
0
Uverse DVR doesnt link when using a different ethernet cable than what ATT provided
I have my Uverse DVR ISB7500 wired with an ethernet cable provided by ATT. When I connect it with a different cable, the link light flashes slowly and never makes a connection. It works perfect when its connected with the provided cable however I need a longer cable. I am not sure what the issue is
Question
197
4
0
My Gateway reboots randomly 1-2 times/week
Approximately 1-2 times per week my gateway will randomly reboot. When it does I lose TV, Internet and Phone service. Sometimes after the gateway gets done rebooting I will also have to reboot the TV/DVR box in order to get the TV service back. This has been going on for at least a month now and it
Question
281
3
0
what does the gateway box look like
I am returning cable devices but keeping internet so need to retain the gateway . im not certain which is the gateway piece of equipment can you please help ?
Question
1.5K
2
0
Extend wireless receiver range
Is there a way to use a U-verse wireless receiver in a location that is about 150 yards away from the WAP? I have a wireless bridge that extends the wifi internet to the location I would like to use the receiver at and I have excellent wifi signal and the internet works great but I was told by an AT
Question
477
5
0
U-verse TV keeps jumping to live TV
Hello, This week my wired DVR receiver started showing the message "This Channel jumped to live TV to allow TV viewing or recording on the DVR receiver". This happens even if we do not have any recording going on the DVR or any other TV receiver being on. I called the customer support line and they
Question
1.1K
20
Accepted Solution
Official Solution
Cable box blinking green, blue, and red
Hi, so my power went out last night for less than 5 minutes. When it came back on the cable box in my room started working properly and the wifi started working properly but the cable box in the living room is blinking green blue and red. I've tried holding down the power button for 10 seconds and p
Question
2K
3
0
Accepted Solution
Official Solution
HDMI TV not working
I have a Pace IPH8005 receiver. 3 wireless tvs are working fine. The tv that is plugged into the HDMI port is not working (dark black screen). Wireless and ethernet internet works. Pressing the power button does not work - nothing happens. The menu button does not work. So far, I have tried 2 differ
Question
339
3
0
Has anyone else experienced a red X on their main TV
So I do all the troubleshooting and still when I turn on and reset the main receiver in my home I get a red X in the middle of the screen. The other TV's work but they can't get a list of the DVR programs. This has been going on for a few days, just finally got a chance to try and figure it out. The
Question
265
2
0
Authentication error
When I try to stream NBC sports channel I get “authentication error” message every time
Question
280
1
0

