
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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uverse receiver frozen
all lights on my uverse wireless receiver are lit and will not turn off. unplugging power cord and plugging back in does not help.
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229
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Accepted Solution
Official Solution
VIP 2250 noises
This has been going on for a long time (over a year or more) but I noticed my Motorola VIP 2250 DVR makes soft click noises constantly. Usually one per second or so. Doesn’t matter if the box is on or off. Is the hard drive about ready to fail or is this normal? I’ve had it just over 5 years. I don’
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153
5
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How long does the “update” take on new equipment
It’s been spinning for 15 minutes or more
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1.2K
2
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Accepted Solution
Official Solution
Can't get off of the title screen
After a power outage, BOTH of my TV's that are serviced with Uverse have been stuck on the Black Uverse title screen and there is a message stating that "Uverse is unavailable at this time. Please try again later." I have tried rebooting and unplugging/plugging in the gateway AND each receiver. This
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132
1
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Tv is blue- loose wires
Newer Samsung tv seems very blue. Just noticed the line coming in has detached blue and green wires. This then leads to a NetgearuCat.Se 50 switch. Any ideas how to fix this?
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212
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no sound on tv even after uverse receiver restart
the lack of sound has been happening for weeks. A receiver restart would solve it until yesterday. Now no sound even after restart.
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585
3
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Accepted Solution
Official Solution
Returning UVerse Receivers
Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said I c
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628
6
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Red X in middle of dark screen
My Bravia TV has a red X in the middle of dark screen. Not sure how or why this has happened. Cannot get any cable input, but Apple TV and SmartTV apps work just fine. I've tried restarting the ATT receiver without success. What can I do to get my cable service?
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2.3K
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Uverse remote
I replaced a tv with bigger one recently. However my UVerse remote does not turn it on. Only remote for Roku tv works. It takes me several steps to get the tv on. Pressing power button on Roku remote turns on, scroll to the right for the cable image, press enter. They I have the pre screen for uvers
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1.3K
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