U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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(1233)
Using service in a second location on a smart tv

I am traveling for work and was wondering if i can use my service in another location watching on the tv that has other service.

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Genie and Whole-Home DVR Service

When I first signed up for DirecTV back in 2008, I had a DVR and a couple of H23-600 receivers. Around 2011, I had my original DVR replaced with a HR24-500 DVR (due to the hard-drive failing), which is what I've been using ever since. On my recent bill, I have a new charge of $3 for Whole-Home DVR S

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Power loss left the receiver in an odd loop

An approximately 30-minute power loss left the receiver in an odd loop where the red, blue, and green lights alternately flash and remain illuminated for extended periods of time. I'm just bouncing about. Holding down the power button for ten seconds, etc., did not work the second time I tried to re

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Official Solution

UVerse DVR not working red X on tv screen

I’ve done all the “rebooting” steps. Unplugging for 10 seconds, the. Unplugging for 10 seconds repeating for three times and then the down arrow ok button and power. Nothing is working. This is my 4th DVR in a year. Any suggestions since myATT page doesn’t have a troubleshooting area for my TV (I be

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Refund for equipment

I returned my equipment on 12/10/2021, I called direct tv and provided the reference number. I have called direct multiple times and have only been told that i would get my money back in a few weeks, or will hear back from someone in 3-5 business days and not respond. My refund is $397 not pocket ch

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Tiene rallas en la pantalla de colores

No se mira pero si se escucha

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Error message indicating HDMI signal not received and system reboots - Can't program remote

The pace receiver is constantly rebooting. This happens multiple times a day when I change channels or playback recorded content. I'm wondering if I can get a replacement receiver as this is driving me crazy. I am also not able to program the remote to turn the TV and Receiver on/off. I have tried s

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How can I remove a collection im not at fault

I want to express how stressful I am trying to remove this collection from my account. I have been going back and forth with ATT/DIRECTV for 2 years and it seems like I'm getting nowhere. I followed all given instructions from AT&T/DIRECTV on returning the equipment when I canceled my services with

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Screen saver

My screen saver will not respond to my remote so I cannot watch tv. I have reset and restarted and nothing is working?

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108

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Official Solution

Unused TV box

Where to return unused TV box

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NEED HELP?

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