U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
Customer Service Number?

Hi, last month I returned 2 receivers from my household complete with wiring in order to lessen my monthly cost. Bill was exactly the same! No communication at all confirming receipt of equipment. Help!

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1.1K

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Receiver shuts down every night at the same time

Why does my receiver re-boot every night at 1 am?

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267

2

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UVerse DVR sound starts fading in and out after about 1 minute.

Cisco AVH8005 DVR is having issues. Sound starts fading in and out after about 1 minute. The unit also required rebooting last nite. This morning the unit would not reboot using the usual troubleshooting methods. I then tried the method of unplugging followed by replugging the power supply, waiting

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156

8

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Need green box moved

We have our neighborhood box in front of a gate to our retention pond that need to be moved. The county need access to the gate with large trucks to clear many trees. Address is 3769 Tupelo Trail, Auburn, GA 30011 Mulberry Mills Homeowners subdivision.

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122

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Official Solution

Receiver won’t reboot

There is a red x on the screen

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287

1

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Set Top Box doesn't recognize my account

One of my TVs will not load Uverse. A message says the set top box does not recognize my account. My other TVs have Uverse.

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87

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Closed

Where is Arris DCX900 IR receiver location?

Can someone please tell me or better yet, show a picture of where the Arris DCX900 IR receiver is located? Thanks, Jim

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197

4

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Compliment/Kudos

I'm hoping the way to provide DirectTV leadership a compliment/kudos about an an employee is easier than my experience in trying to send one. I called twice, and the 2 agents I spoke with could not direct me to a way to provide a compliment and they were similar to the MANY experiences I have had in

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174

2

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Additional "One-Time" Fee for the addition of a Wireless Receiver

This is more of a complaint than anything else, but I was wondering if anyone has ever had a "One-Time" fee for adding receivers or other equipment? All I wanted was an additional wireless receiver for my house at $10.00 per month, but they apparently have to add a one-time fee of $50.00 for no appa

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252

5

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Uverse app

Perhaps since a recent iOS update, the U-verse app no longer seems to work (the tv guide doesn’t load, etc.). Do you know about this problem & whether there’s a fix for it now or soon?

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107

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