
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
855
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Official Solution
CAN I HAVE A ROUTER BETWEEN MY GATEWAN AND MY DVR ?
I want to use a router between my DVR and my GATEWAY - I want to be able share a LAN to the DVR and a LAN to the SMART TV to be wired instead of wireless. I.e., I want to hard wire my GATEWAY to my ROUTER then hard wire to DVR and separately to SMART TV (no wireless traffic) Thanks
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216
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DVR has no power
I moved my DVR which entailed removing the power cord. When put the power cord back in the DVR won't turn on
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228
6
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Message Uverse Signal has been lost. Reboot doesn't work.
Message Uverse Signal has been lost. Reboot doesn't work. Multiple retries doesn't work
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144
2
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Incoming calls on land line not showing on tv
Just this week the incoming calls that show up on the tv screen stopped. How do I get this feature back?
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997
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Junction box on exterior of home
I need to get the exterior junction box on my home relocated due to a public utilities issue. This box is where my ATT service is connected from the pole to the home. Can ATT fix this problem? Thanks
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503
2
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Accepted Solution
Official Solution
Can I come get a replacement gateway?
Can I come get a replacement gateway device? My broadband light is blinking and switches from green for awhile, then red for awhile, then green for awhile, etc. I booked an appointment for an AT&T technician to come to fix the problem, and I waited 9 hours for him or her to arrive. I tried to get a
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3.7K
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Official Solution
New router
Hi, first of all I'm very none tech savy. But I think I need a new router because it's getting very hot and I keep loosing my U-verse signal. I have check and it's fairly well ventilated, but well over 5 years old...where do I look to find out what kind of router I have, and I guess the kind of serv
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403
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App saying Wi-Fi network not found
Since last update on iPhone X and iPad, I cannot connect to the receivers on the remote controls on the app. Keep getting the message Wi-Fi network not found
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237
5
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Using service in a second location on a smart tv
I am traveling for work and was wondering if i can use my service in another location watching on the tv that has other service.
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335
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Closed
Genie and Whole-Home DVR Service
When I first signed up for DirecTV back in 2008, I had a DVR and a couple of H23-600 receivers. Around 2011, I had my original DVR replaced with a HR24-500 DVR (due to the hard-drive failing), which is what I've been using ever since. On my recent bill, I have a new charge of $3 for Whole-Home DVR S
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