
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
778
All
Question
cable box failure.
Is there a way to download my programs saved on the DVR before replacing it?
Question
119
4
0
Accepted Solution
transfering recorded show & programs after replacing (updating) receiver (DVR) unit.
Is there a way to transfer recorded shows from old receiver (DVR) unit to a new unit when replacing (updating) receiver (DVR) unit? If so, where can I find instructions or explanation on how to do it?
Question
138
5
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i had a power surge for like a minute on wednesday and now my verse cable is sitting on the please wait screen way to long how do i fix ?
i have try to reset the box and unplugged everything to fix and i am not sure what do next since since i have stuff that i would like to watch on the the but i can't since the power surge on wednesday.
Question
583
16
0
Accepted Solution
What is causing picture on one of our 5 tvs to keep intermittently freezing and for various lengths of time?
Watching program and picture freezes but sound continues. Can lost for short period of time or hours. Changing channels sometimes helps sometimes doesn’t. Only tv hooked up to Cisco wireless receiver. Replaced HDMI cord. Put fans in cabinet. Pulled receiver out of cabinet. Nothing has worked and it
Question
78
4
0
problem with s10 remote
can't turn box on/off with remote, can't access program guide with remote, can advance through channels sequentially, can jump to channels with number pad
Question
98
2
0
Can't get u-verse on 3 of my tv's........
I'm so frustrated. On my bedroom, living room, and guest room I continually get a message that says: u-verse is not available at this time. Try again later". (Edited per community guidelines) - it's available in my kitchen and den so why wouldn't it be on the other TV's??????? I have rebooted my Gat
Question
86
2
0
Accepted Solution
TV picture Freezes
Wireless tv receiver VAP 2500 freezes occasionally at night after tv has been on several hours. Unit is 6 years old and normally works fine. Rebooting works most of time, but not all the time.
Question
139
5
0
Closed
my uverse is stuck on the please what screen and i tried everything i can think of to fix it
my power went out on wednesday evening for a minute and everything came back on put when i turn on the tv to watch the uverse it is stuck on the please wait screen.
Question
649
1
0
WAP VAP2500
I have ATT Uverse. I am having problems with the reception in the upstairs bedroom. The system has a Motorola VAP2500 WAP in the same room as the Gateway. The2500 is connected to the Gateway via Ethernet cable. Upstairs is a wireless client. The receiver shows 2 green bars and flips to 2 RED bars ca
Question
295
5
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