U-verse TV Equipment

What do you do when you returned box via UPS, HAVE RECEIPT AND ARE NOW BILLED TWICE BECAUSE THEY CLAIMED HAVE NOT RECIEVED BOX?

ATT wants to schedule replacing my Uverse service currently coming in on phone lines and use fiber instead. My understanding is that fiber will run to the house to a box (modem?) and a separate cat5 cable has to run from that box to each TV location (in my case, 2 TV's), because they're no longer al

I recently installed the Smart Home Manager app from ATT, and it says the Cisco_AP_VEN501 has a security issue and I should fix it. But the Cisco_AP_VEN501 has no tools to update it as far as I can see. How do I fix this security hole?

I just set up a new AT&T Gateway modem, and while my internet is up and running, my U-verse TV is not. How do I fix this myself? Also, two ethernet cables are blinking amber. AT&T content says this means an update is in progress. Does this have to do with my U-verse not working? Any thoughts or solu

Tried calling contact phone number multiple times. Automated line runs tests and finds no problem. I have frequent intermittent problem while watching DVR with U-Verse getting message "Network problems have stopped the stream. This program is not currently available for playing. Recording playback i

Hello, I am a new U-verse customer through my apartment complex. Last week I had my modem and U-verse box installed but it appears that my service was not activated. The internet works but the TV is stuck at a loading screen with a “U-verse is not available at this time message.” Can I please get he

I understand that I will have no TV service when the neighborhood fiber goes out of service. But why does my ATT DVR stop working. Not remote cloud service....the DVR that is right here where I can see, taste, smell, touch it.

Set top box does not match account settings

Everything U-Verse TV has worked fine for several years. (In addition to hard-wired receivers), I have 2 wireless receivers working off a WAP, which is about 35 Ft from one receiver, and, hmm, 50 ft. from from another ( and, because it’s an ell-shaped house, shortest direct signal “path” to that rec

My remote will not change the channels on my newly installed large screen TV. The box is located behind the TV toward the bottom in the middle. I point the remote directly toward the box and nothing happens most of the time. I saw a Uverse RF remote on line, however, it did not get good reviews and