
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
855
All
Question
Volume issues
The volume is much lower when watching U-verse than when using the tv apps to stream. Huge differece
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56
1
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Dvr recordings
Recording space says 75% full but I don’t fave anything recorded. How do I clear it
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94
3
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Accepted Solution
Official Solution
Can you transfer recordings between DVRs?
Can you transfer recordings between DVRs?
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127
1
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Playback of recorded shows frequently freezes
A screen pops up saying "STOPPED - Network problems have stopped this stream. The program is not currently available for playing."
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70
1
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U-Verse Guide Not Updating
I have been having issues with my U-verse Guide not updating off and on for several months. A technician came out on 4/19 and replaced my gateway and my receiver (DVR). When that didn't resolve the issue, I was told the issue was an "outage" which had nothing to do with my equipment, and they were w
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166
2
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Dvr doesn’t play
On main tv there’s a red X with the number 1 beneath it. No picture. Other TVs work but won’t play the dvr
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101
9
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Accepted Solution
Official Solution
Do I have to replace ven 501 wap with vap2500?
I have 2 wireless stbs. #1 is a isb7005 #2 is a VIP2500, and a VEN501 wap. The VIP2500 burned out, so at&t sent me a replacement vip2500, they included a VAP2500. I setup the vip2500 and it works fine with my old ven501. When my other vip2500 burned out 2 years ago and they replaced it with the isb7
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562
3
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U-Verse TV box displays Red X and 8 Error
I've gone through all the steps in this link (https://forums.att.com/conversations/uverse-tv-dvr-receivers/red-x-and-8-underneath/5defd6d4bad5f2f6064dab94?source=ESSZ0SSPR00facsEM&wtExtndSource=20190614232831_U-verse%20TV%20DVR%20&%20Receivers_Wireline_LITHIUM_2405289432#M12005) 5 times, and the box
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1.2K
1
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AT&T U-verse DVR not recording scheduled series
We have AT&T U-verse with one hard wired receiver and one wireless receiver. When attempting to set up a recording schedule for a TV show series, in this case "Jeopardy," I can set up the schedule but the DVR does not record the show. I've rebooted, reset, etc. but result is the same.
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137
1
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I cannot have an outside disc, what TV service is available for me?
Cannot have a disc outside what kind of service can I get
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695
7
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