U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

778

(1031)
Receiver

I need to order new receivers

Question

94

3

0

Losses signal, losing patience

My wireless receiver freezes, sometimes I can channel up and back and get channel back. Now I just lose signal completely. My wired receiver is fine but the wireless receiver is on my last nerve. I've unplugged the gateway, reset the receiver and nothing works it has a mind of its own. I heard AT&T

Question

96

4

0

RETURNED BOX

What do you do when you returned box via UPS, HAVE RECEIPT AND ARE NOW BILLED TWICE BECAUSE THEY CLAIMED HAVE NOT RECIEVED BOX?

Question

68

1

0

replacing uverse coax with fiber

ATT wants to schedule replacing my Uverse service currently coming in on phone lines and use fiber instead. My understanding is that fiber will run to the house to a box (modem?) and a separate cat5 cable has to run from that box to each TV location (in my case, 2 TV's), because they're no longer al

Question

393

5

0

How do I fix security on Cisco_AP_VEN501 ?

I recently installed the Smart Home Manager app from ATT, and it says the Cisco_AP_VEN501 has a security issue and I should fix it. But the Cisco_AP_VEN501 has no tools to update it as far as I can see. How do I fix this security hole?

Question

118

2

0

U-Verse is not working

I just set up a new AT&T Gateway modem, and while my internet is up and running, my U-verse TV is not. How do I fix this myself? Also, two ethernet cables are blinking amber. AT&T content says this means an update is in progress. Does this have to do with my U-verse not working? Any thoughts or solu

Question

158

2

0

Intermittent DVR problem

Tried calling contact phone number multiple times. Automated line runs tests and finds no problem. I have frequent intermittent problem while watching DVR with U-Verse getting message "Network problems have stopped the stream. This program is not currently available for playing. Recording playback i

Question

293

3

0

U-verse TV not set up

Hello, I am a new U-verse customer through my apartment complex. Last week I had my modem and U-verse box installed but it appears that my service was not activated. The internet works but the TV is stuck at a loading screen with a “U-verse is not available at this time message.” Can I please get he

Question

206

4

0

Accepted Solution

Official Solution

DVR stops working

I understand that I will have no TV service when the neighborhood fiber goes out of service. But why does my ATT DVR stop working. Not remote cloud service....the DVR that is right here where I can see, taste, smell, touch it.

Question

569

9

0

U-verse receiver not working

Set top box does not match account settings

Question

151

1

0

NEED HELP?

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