U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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(1233)
i had a power surge for like a minute on wednesday and now my verse cable is sitting on the please wait screen way to long how do i fix ?

i have try to reset the box and unplugged everything to fix and i am not sure what do next since since i have stuff that i would like to watch on the the but i can't since the power surge on wednesday.

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567

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Accepted Solution

What is causing picture on one of our 5 tvs to keep intermittently freezing and for various lengths of time?

Watching program and picture freezes but sound continues. Can lost for short period of time or hours. Changing channels sometimes helps sometimes doesn’t. Only tv hooked up to Cisco wireless receiver. Replaced HDMI cord. Put fans in cabinet. Pulled receiver out of cabinet. Nothing has worked and it

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73

4

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problem with s10 remote

can't turn box on/off with remote, can't access program guide with remote, can advance through channels sequentially, can jump to channels with number pad

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96

2

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Can't get u-verse on 3 of my tv's........

I'm so frustrated. On my bedroom, living room, and guest room I continually get a message that says: u-verse is not available at this time. Try again later". (Edited per community guidelines) - it's available in my kitchen and den so why wouldn't it be on the other TV's??????? I have rebooted my Gat

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84

2

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Accepted Solution

TV picture Freezes

Wireless tv receiver VAP 2500 freezes occasionally at night after tv has been on several hours. Unit is 6 years old and normally works fine. Rebooting works most of time, but not all the time.

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131

5

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Closed

my uverse is stuck on the please what screen and i tried everything i can think of to fix it

my power went out on wednesday evening for a minute and everything came back on put when i turn on the tv to watch the uverse it is stuck on the please wait screen.

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641

1

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Remote control

My tv is not on the list when I try to program it.

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48

1

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WAP VAP2500

I have ATT Uverse. I am having problems with the reception in the upstairs bedroom. The system has a Motorola VAP2500 WAP in the same room as the Gateway. The2500 is connected to the Gateway via Ethernet cable. Upstairs is a wireless client. The receiver shows 2 green bars and flips to 2 RED bars ca

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291

5

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Repair didn't show

I scheduled a repair last week and they were supposed to arrive today between 10-12. They didn't show and I can't get a person on the line to respond.

Question

54

1

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S10 remote not working, fresh batteries

We have UVerse. AT&T S10 remote NOT working. Press Ok for TV and nothing. Our DVR device is working, pressed OK on it and TV went on. Batteries are fresh. Please advise.

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189

3

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