U-verse TV Equipment

I've been an AT&T customer since they were Southwestern Bell Telephone Company...my converter box went out last Friday...they sent me a new one Monday...unfortunately the loyalty department put in a work order for my cable to be disconnected...now I can't seem to get my cable back on...I've called n

The "Last" function on the receiver/DVR unit no longer displays the last 5 channels viewed. It immediately reverts to the last channel viewed, only.

I am trying to connect a Logitech harmony hub to by Vizio TV. I am having some problems finding my TV device and I was advised by Logitech that I needed to have my TV on the 2.4 G connection. I can see that my TV is on the 5G network. I believe I can use Band Steering to move it to 2.4 but I don't s

Twice I've been promised a replacement for my defective VIP1200 U-verse receiver, but a new box has never been delivered. The first time I contacted AT&T was a couple months ago - went through all the testing to confirm it was defective and then was promised a replacement. When I followed up on that

We had 40 recorded programs to be watched. Over a period of three days, they began to vanish until all of them were gone.

We had 40 recorded programs on U Verse DVR. Over 3 days they began to vanish until all of them were deleted.

Hello. We’ve been experiencing loss of wifi signal and pixelation and freezing on our TVs since last year. Three techs came out last year and changed equipment except our DVR. Lately, Wifi signal is dropping frequently and tv intermittently freezes/pixelates. When I call for support we’re told our l

What has caused this? I see the problem occurred years ago to several posters but AT&T never replied to them.

Changed remote to a new one did not change anything. Would like to have someone come out for a service call. I have rebooted the entire system and the specific TV and its box without any success.

I need to enter the “Gateway” number into my Samsung TV in order to re-establish my internet connection to the TV. The internet is working everywhere else in the house except this TV. The error message is that the Gateway (which currently shows 0.0.0.0) isn’t valid. Any suggestions? Thank you!